Well I just popped in to the 02 store near me and they set it up in seconds. Just pop in and ask them, say it is the 195 for blind people. I just checked mine on 195 on 02 and it is working perfectly and has been for years. Otherwise give their customer service a call but I always find they don't know anything, and now especially at the weekend.
Eleanor----- Original Message ----- From: "Elliott Barnes" <elliottabarnes@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, August 28, 2010 12:00 PM Subject: [access-uk] Re: BT 195 on my mobile
Yeah I'm in the UK.There are several numbers for sighted people - there's 118212, 118118, etc.I'm on O2, so how can you subscribe to this? Cheers. ----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Date: Sat, 28 Aug 2010 11:42:56 +0100 Subject: [access-uk] Re: BT 195 on my mobileI live in the UK, where do you live? It is for UK users. Free telephone directory enquiries for blind and partially sighted, sighted people pay quite a lot every time they ask and I even forget the number they usenow.Guess it is more to encourage them to use the print directories. I think there is similar in the US if you live there. It will be differentcontactdetails and a different number you call for the enquiries. Actually ifyoulive in the UK, I am surprised you would not know of this service from a land-line which has been available since Telephone Directories introducedacharge. Eleanor----- Original Message ----- From: "Elliott Barnes" <elliottabarnes@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, August 28, 2010 11:17 AM Subject: [access-uk] Re: BT 195 on my mobile >I know this is probably a really stupid question, but what is thisservice> and how can I get it activated? > Cheers. > > ----- Original Message ----- > From: "Eleanor Burke " <eleanorburke@xxxxxxxxxxxxxx> > To: access-uk@xxxxxxxxxxxxx > Date: Fri, 27 Aug 2010 10:48:04 +0100 > Subject: [access-uk] Re: BT 195 on my mobile > >> >> I tried it last night on my Vodafone pay as you go as it is set up onmy> Vodafone contract now for well over a year at my request. Like you I > was> greeted with a message that it was not set-up and that I should phone > Vodafone on 191 from the same handset. I did. Got through after making> the necessary choices given. Then I was advised that my call would be > at> a flat rate of 25 pence and that I could disconnect at that point. I > waited and when the person came on line explained that I wanted the 195 > directory set up on that handset and that it was a free service forblind> and partially sighted. He said he had never heard of it. I was then > treated to the music while he looked it up. Sure enough he came back on > the line and read out what he found. I then had to give him myPIN and> name and address. He also took my number I was dialling from and said > it> would be set up within 48 - 72 hours but I should bear in mind that it > was the bank holiday weekend and therefore may take a little >> longer. Will let you know when it is up and running. It is anexcellent> service as I know from my contract mobile because I am able to request > the number I want in a text message. >> >> Eleanor >> -original message- >> Subject: [access-uk] Re: BT 195 on my mobile >> From: "bilal hussain" <balal@xxxxxxxxxx> >> Date: 28/08/2010 9:14 am >> >> well, when I dile 195, a recorded message tells me I need to register, > but >> when I call vodaphone, they say it should work and keep me weightingfor>> ages and they do not resolve the problem. Now I've just given up.>> ----- Original Message ----- >> From: "Phil Roberts" <p.roberts13@xxxxxxx>>> To: <access-uk@xxxxxxxxxxxxx> >> Sent: Saturday, August 28, 2010 7:51 AM >> Subject: [access-uk] Re: BT 195 on my mobile >> >> >> > Bilal >> > >> > I have not been able to use 195 on my 02 mobile for years. I didphone>> > but they were adamant that the service was not available. >> > >> > Phil>> > ----- Original Message ----- >> > From: "bilal hussain" <balal@xxxxxxxxxx>>> > To: <access-uk@xxxxxxxxxxxxx> >> > Sent: Friday, August 27, 2010 6:32 PM >> > Subject: [access-uk] Re: BT 195 on my mobile >> > >> > >> >>I can't get 195 to work with vodaphone, and when ever I try and call > them >> >>about it, it's like I have to hang on until the phone battery dies!>> >> ----- Original Message ----- >> >> From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>>> >> To: <access-uk@xxxxxxxxxxxxx> >> >> Sent: Friday, August 27, 2010 5:56 PM >> >> Subject: [access-uk] Re: BT 195 on my mobile >> >> >> >> >> >>> Does Orange not hae a website where you can send in a question? > Sounds >> >>> like an aweful lot of money to lose when changing accounts. I > certainly >> >>> would not suffer such a huge loss. >> >>>>> >>> ----- Original Message ----- >> >>> From: "Damon Rose" <damon.rose@xxxxxxxxx>>> >>> To: <access-uk@xxxxxxxxxxxxx> >> >>> Sent: Friday, August 27, 2010 4:59 PM >> >>> Subject: [access-uk] Re: BT 195 on my mobile >> >>> >> >>> >> >>>> No but I mentioned on this list a little while ago that I can't > access >> >>>> it on Orange. I still can't. >> >>>> >> >>>> Other Orange customers got back and said that they weren't having >> >>>> any >> >>>> trouble. >> >>>> >> >>>> Andy do you use an iPhone? >> >>>> >> >>>> I ask because I have an iPhone account with Orange and I lost 195 > when >> >>>> I >> >>>> switched from my regular orange account to my new iPhone orange >> >>>> account. >> >>>> >> >>>> >> >>>> I get an unobtainable tone when I dial 195 on my mobile. I've > attempted >> >>>> to call Orange customer services about this a couple of times now > but I >> >>>> lose the will to live after hanging on for 15 minutes or more and >> >>>> haven't yet had an opportunity to talk to a human being about it. >> >>>> >> >>>> >> >>>> >> >>>> >> >>>> >> >>>> >> >>>> >> >>>> -----Original Message----- >> >>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >> >>>> Behalf >> >>>> Of Andrew Summers >> >>>> Sent: 27 August 2010 16:02 >> >>>> To: access-uk@xxxxxxxxxxxxx >> >>>> Subject: [access-uk] BT 195 on my mobile >> >>>> >> >>>> Hello All, >> >>>> I don't know if you can help, I have got a Virgin mobile with a > Virgin >> >>>> sim in it and the problem is, I am not able to ring 195. >> >>>> As soon as I ring it, I don't get through. >> >>>> I just get cut off as soon as I have pressed the call butten. >> >>>> It used to work before and now it is not. >> >>>> Has any one had this problem with Virgin mobile >> >>>> >> >>>> Andrew >> 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