[access-uk] Re: BT 195 on my mobile

  • From: "Barry Hill" <bbinc@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 29 Aug 2010 11:12:17 +0100

Hi Eleanor

I had given up on 195, but you've given me incentive to persist with the 
service on Vodafone.

Cheers

Barry

----- Original Message ----- 
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, August 29, 2010 10:45 AM
Subject: [access-uk] Re: BT 195 on my mobile


Well that is very disappointing to hear Barry.  I did have to insist and
persist initially granted but I felt it was in my best interest to do so.
OK if I am near a land-line but I could often require a number when out and
about.  Will give feedback re my request for the Vodafone pay as you go or
whatever it is called.  Great service to have.


Eleanor
----- Original Message ----- 
From: "Barry Hill" <bbinc@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, August 29, 2010 10:31 AM
Subject: [access-uk] Re: BT 195 on my mobile


> Hi Eleanor and all
>
> I've been through a similar process with Vodafone on my contract phone,
> and
> so has the manager of my local Vodafone shop in an attempt to get me on
> the
> 195 service.  They always say that it will be on within 24 hours, but,
> after
> three attempts, I'm still not on the service with Vodafone.  I'll try
> again
> this week.
>
> However, a mate of mine has been trying the same thing with Vodafone, in
> the
> same shop, and succeeded after two attempts.
>
> Cheers
>
> Barry
>
> ----- Original Message ----- 
> From: "Eleanor Burke " <eleanorburke@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Friday, August 27, 2010 10:48 AM
> Subject: [access-uk] Re: BT 195 on my mobile
>
>
>
> I tried it last night on my Vodafone pay as you go as it is set up on my
> Vodafone contract now for well over a year at my request. Like you I was
> greeted with a message that it was not set-up and that I  should phone
> Vodafone on 191 from the same handset. I did. Got through after making the
> necessary choices given. Then I was advised that my call would be at a
> flat
> rate of 25 pence and that I could disconnect at that point. I waited and
> when the person came on line explained that I wanted the 195 directory set
> up on that handset and that it was a free service for blind and partially
> sighted. He said he had never heard of it. I was then treated to the music
> while he looked it up. Sure enough he came back on the line and read out
> what he found. I then had to give him myPIN and name and address. He also
> took my number I was dialling from and said it would be set up within 48 -
> 72 hours but I should bear in mind that it was the bank holiday weekend
> and
> therefore may take a little
>  longer. Will let you know when it is up and running. It is an excellent
> service as I know from my contract mobile because I am able to request the
> number I want in a text message.
>
> Eleanor
> -original message-
> Subject: [access-uk] Re: BT 195 on my mobile
> From: "bilal hussain" <balal@xxxxxxxxxx>
> Date: 28/08/2010 9:14 am
>
> well, when I dile 195, a recorded message tells me I need to register, but
> when I call vodaphone, they say it should work and keep me weighting for
> ages and they do not resolve the problem. Now I've just given up.
> ----- Original Message ----- 
> From: "Phil Roberts" <p.roberts13@xxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, August 28, 2010 7:51 AM
> Subject: [access-uk] Re: BT 195 on my mobile
>
>
>> Bilal
>>
>> I have not been able to use 195 on my 02 mobile for years.  I did phone
>> but they were adamant that the service was not available.
>>
>> Phil
>> ----- Original Message ----- 
>> From: "bilal hussain" <balal@xxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Friday, August 27, 2010 6:32 PM
>> Subject: [access-uk] Re: BT 195 on my mobile
>>
>>
>>>I can't get 195 to work with vodaphone, and when ever I try and call them
>>>about it, it's like I have to hang on until the phone battery dies!
>>> ----- Original Message ----- 
>>> From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Friday, August 27, 2010 5:56 PM
>>> Subject: [access-uk] Re: BT 195 on my mobile
>>>
>>>
>>>> Does Orange not hae a website where you can send in a question?  Sounds
>>>> like an aweful lot of money to lose when changing accounts.  I
>>>> certainly
>>>> would not suffer such a huge loss.
>>>>
>>>> ----- Original Message ----- 
>>>> From: "Damon Rose" <damon.rose@xxxxxxxxx>
>>>> To: <access-uk@xxxxxxxxxxxxx>
>>>> Sent: Friday, August 27, 2010 4:59 PM
>>>> Subject: [access-uk] Re: BT 195 on my mobile
>>>>
>>>>
>>>>> No but I mentioned on this list a little while ago that I can't access
>>>>> it on Orange. I still can't.
>>>>>
>>>>> Other Orange customers got back and said that they weren't having any
>>>>> trouble.
>>>>>
>>>>> Andy do you use an iPhone?
>>>>>
>>>>> I ask because I have an iPhone account with Orange and I lost 195 when
>>>>> I
>>>>> switched from my regular orange account to my new iPhone orange
>>>>> account.
>>>>>
>>>>>
>>>>> I get an unobtainable tone when I dial 195 on my mobile. I've
>>>>> attempted
>>>>> to call Orange customer services about this a couple of times now but
>>>>> I
>>>>> lose the will to live after hanging on for 15 minutes or more and
>>>>> haven't yet had an opportunity to talk to a human being about it.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> -----Original Message-----
>>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>>>> Behalf
>>>>> Of Andrew Summers
>>>>> Sent: 27 August 2010 16:02
>>>>> To: access-uk@xxxxxxxxxxxxx
>>>>> Subject: [access-uk] BT 195 on my mobile
>>>>>
>>>>> Hello All,
>>>>> I don't know if you can help, I have got a Virgin mobile with a Virgin
>>>>> sim in it and the problem is, I am not able to ring 195.
>>>>> As soon as I ring it, I don't get through.
>>>>> I just get cut off as soon as I have pressed the call butten.
>>>>> It used to work before and now it is not.
>>>>> Has any one had this problem with Virgin  mobile
>>>>>
>>>>> Andrew
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
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