I know this is probably a really stupid question, but what is this service
and how can I get it activated?
Cheers.
----- Original Message -----
From: "Eleanor Burke " <eleanorburke@xxxxxxxxxxxxxx>
To: access-uk@xxxxxxxxxxxxx
Date: Fri, 27 Aug 2010 10:48:04 +0100
Subject: [access-uk] Re: BT 195 on my mobile
I tried it last night on my Vodafone pay as you go as it is set up on my
Vodafone contract now for well over a year at my request. Like you I was
greeted with a message that it was not set-up and that I should phone
Vodafone on 191 from the same handset. I did. Got through after making
the necessary choices given. Then I was advised that my call would be at
a flat rate of 25 pence and that I could disconnect at that point. I
waited and when the person came on line explained that I wanted the 195
directory set up on that handset and that it was a free service for blind
and partially sighted. He said he had never heard of it. I was then
treated to the music while he looked it up. Sure enough he came back on
the line and read out what he found. I then had to give him myPIN and
name and address. He also took my number I was dialling from and said it
would be set up within 48 - 72 hours but I should bear in mind that it
was the bank holiday weekend and therefore may take a little
longer. Will let you know when it is up and running. It is an excellent
service as I know from my contract mobile because I am able to request
the number I want in a text message.
Eleanor
-original message-
Subject: [access-uk] Re: BT 195 on my mobile
From: "bilal hussain" <balal@xxxxxxxxxx>
Date: 28/08/2010 9:14 am
well, when I dile 195, a recorded message tells me I need to register,
but
when I call vodaphone, they say it should work and keep me weighting for
ages and they do not resolve the problem. Now I've just given up.
----- Original Message -----
From: "Phil Roberts" <p.roberts13@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, August 28, 2010 7:51 AM
Subject: [access-uk] Re: BT 195 on my mobile
> Bilal
>
> I have not been able to use 195 on my 02 mobile for years. I did phone
> but they were adamant that the service was not available.
>
> Phil
> ----- Original Message -----
> From: "bilal hussain" <balal@xxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Friday, August 27, 2010 6:32 PM
> Subject: [access-uk] Re: BT 195 on my mobile
>
>
>>I can't get 195 to work with vodaphone, and when ever I try and call
them
>>about it, it's like I have to hang on until the phone battery dies!
>> ----- Original Message -----
>> From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Friday, August 27, 2010 5:56 PM
>> Subject: [access-uk] Re: BT 195 on my mobile
>>
>>
>>> Does Orange not hae a website where you can send in a question?
Sounds
>>> like an aweful lot of money to lose when changing accounts. I
certainly
>>> would not suffer such a huge loss.
>>>
>>> ----- Original Message -----
>>> From: "Damon Rose" <damon.rose@xxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Friday, August 27, 2010 4:59 PM
>>> Subject: [access-uk] Re: BT 195 on my mobile
>>>
>>>
>>>> No but I mentioned on this list a little while ago that I can't
access
>>>> it on Orange. I still can't.
>>>>
>>>> Other Orange customers got back and said that they weren't having
>>>> any
>>>> trouble.
>>>>
>>>> Andy do you use an iPhone?
>>>>
>>>> I ask because I have an iPhone account with Orange and I lost 195
when
>>>> I
>>>> switched from my regular orange account to my new iPhone orange
>>>> account.
>>>>
>>>>
>>>> I get an unobtainable tone when I dial 195 on my mobile. I've
attempted
>>>> to call Orange customer services about this a couple of times now
but I
>>>> lose the will to live after hanging on for 15 minutes or more and
>>>> haven't yet had an opportunity to talk to a human being about it.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>>> Behalf
>>>> Of Andrew Summers
>>>> Sent: 27 August 2010 16:02
>>>> To: access-uk@xxxxxxxxxxxxx
>>>> Subject: [access-uk] BT 195 on my mobile
>>>>
>>>> Hello All,
>>>> I don't know if you can help, I have got a Virgin mobile with a
Virgin
>>>> sim in it and the problem is, I am not able to ring 195.
>>>> As soon as I ring it, I don't get through.
>>>> I just get cut off as soon as I have pressed the call butten.
>>>> It used to work before and now it is not.
>>>> Has any one had this problem with Virgin mobile
>>>>
>>>> Andrew
>>>>
>>>>
>>>>
>>>>
>>>>
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