[access-uk] Re: BT 195 on my mobile

  • From: "Elliott Barnes" <elliottabarnes@xxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Sat, 28 Aug 2010 12:00:10 +0100

Yeah I'm in the UK.
There are several numbers for sighted people - there's 118212, 118118, etc.
I'm on O2, so how can you subscribe to this?
Cheers.

----- Original Message -----
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Date: Sat, 28 Aug 2010 11:42:56 +0100
Subject: [access-uk] Re: BT 195 on my mobile

> I live in the UK, where do you live?  It is for UK users.  Free telephone 
> directory enquiries for blind and partially sighted, sighted people pay 
> quite a lot every time they ask and I even forget the number they use 
now. 
> Guess it is more to encourage them to use the print directories.  I think 
> there is similar in the US if you live there.  It will be different 
contact 
> details and a different number you call for the enquiries. Actually if 
you 
> live in the UK, I am surprised you would not know of this service from a 
> land-line which has been available since Telephone Directories introduced 
a 
> charge.
> 
> Eleanor
> ----- Original Message ----- 
> From: "Elliott Barnes" <elliottabarnes@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, August 28, 2010 11:17 AM
> Subject: [access-uk] Re: BT 195 on my mobile
> 
> 
> >I know this is probably a really stupid question, but what is this 
service
> > and how can I get it activated?
> > Cheers.
> >
> > ----- Original Message -----
> > From: "Eleanor Burke " <eleanorburke@xxxxxxxxxxxxxx>
> > To: access-uk@xxxxxxxxxxxxx
> > Date: Fri, 27 Aug 2010 10:48:04 +0100
> > Subject: [access-uk] Re: BT 195 on my mobile
> >
> >>
> >> I tried it last night on my Vodafone pay as you go as it is set up on 
my
> > Vodafone contract now for well over a year at my request. Like you I was
> > greeted with a message that it was not set-up and that I  should phone
> > Vodafone on 191 from the same handset. I did. Got through after making
> > the necessary choices given. Then I was advised that my call would be at
> > a flat rate of 25 pence and that I could disconnect at that point. I
> > waited and when the person came on line explained that I wanted the 195
> > directory set up on that handset and that it was a free service for 
blind
> > and partially sighted. He said he had never heard of it. I was then
> > treated to the music while he looked it up. Sure enough he came back on
> > the line and read out what he found. I then had to give him myPIN and
> > name and address. He also took my number I was dialling from and said it
> > would be set up within 48 - 72 hours but I should bear in mind that it
> > was the bank holiday weekend and therefore may take a little
> >>   longer. Will let you know when it is up and running. It is an 
excellent
> > service as I know from my contract mobile because I am able to request
> > the number I want in a text message.
> >>
> >> Eleanor
> >> -original message-
> >> Subject: [access-uk] Re: BT 195 on my mobile
> >> From: "bilal hussain" <balal@xxxxxxxxxx>
> >> Date: 28/08/2010 9:14 am
> >>
> >> well, when I dile 195, a recorded message tells me I need to register,
> > but
> >> when I call vodaphone, they say it should work and keep me weighting 
for
> >> ages and they do not resolve the problem. Now I've just given up.
> >> ----- Original Message ----- 
> >> From: "Phil Roberts" <p.roberts13@xxxxxxx>
> >> To: <access-uk@xxxxxxxxxxxxx>
> >> Sent: Saturday, August 28, 2010 7:51 AM
> >> Subject: [access-uk] Re: BT 195 on my mobile
> >>
> >>
> >> > Bilal
> >> >
> >> > I have not been able to use 195 on my 02 mobile for years.  I did 
phone
> >> > but they were adamant that the service was not available.
> >> >
> >> > Phil
> >> > ----- Original Message ----- 
> >> > From: "bilal hussain" <balal@xxxxxxxxxx>
> >> > To: <access-uk@xxxxxxxxxxxxx>
> >> > Sent: Friday, August 27, 2010 6:32 PM
> >> > Subject: [access-uk] Re: BT 195 on my mobile
> >> >
> >> >
> >> >>I can't get 195 to work with vodaphone, and when ever I try and call
> > them
> >> >>about it, it's like I have to hang on until the phone battery dies!
> >> >> ----- Original Message ----- 
> >> >> From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
> >> >> To: <access-uk@xxxxxxxxxxxxx>
> >> >> Sent: Friday, August 27, 2010 5:56 PM
> >> >> Subject: [access-uk] Re: BT 195 on my mobile
> >> >>
> >> >>
> >> >>> Does Orange not hae a website where you can send in a question?
> > Sounds
> >> >>> like an aweful lot of money to lose when changing accounts.  I
> > certainly
> >> >>> would not suffer such a huge loss.
> >> >>>
> >> >>> ----- Original Message ----- 
> >> >>> From: "Damon Rose" <damon.rose@xxxxxxxxx>
> >> >>> To: <access-uk@xxxxxxxxxxxxx>
> >> >>> Sent: Friday, August 27, 2010 4:59 PM
> >> >>> Subject: [access-uk] Re: BT 195 on my mobile
> >> >>>
> >> >>>
> >> >>>> No but I mentioned on this list a little while ago that I can't
> > access
> >> >>>> it on Orange. I still can't.
> >> >>>>
> >> >>>> Other Orange customers got back and said that they weren't having 
> >> >>>> any
> >> >>>> trouble.
> >> >>>>
> >> >>>> Andy do you use an iPhone?
> >> >>>>
> >> >>>> I ask because I have an iPhone account with Orange and I lost 195
> > when
> >> >>>> I
> >> >>>> switched from my regular orange account to my new iPhone orange
> >> >>>> account.
> >> >>>>
> >> >>>>
> >> >>>> I get an unobtainable tone when I dial 195 on my mobile. I've
> > attempted
> >> >>>> to call Orange customer services about this a couple of times now
> > but I
> >> >>>> lose the will to live after hanging on for 15 minutes or more and
> >> >>>> haven't yet had an opportunity to talk to a human being about it.
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>> -----Original Message-----
> >> >>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
> >> >>>> Behalf
> >> >>>> Of Andrew Summers
> >> >>>> Sent: 27 August 2010 16:02
> >> >>>> To: access-uk@xxxxxxxxxxxxx
> >> >>>> Subject: [access-uk] BT 195 on my mobile
> >> >>>>
> >> >>>> Hello All,
> >> >>>> I don't know if you can help, I have got a Virgin mobile with a
> > Virgin
> >> >>>> sim in it and the problem is, I am not able to ring 195.
> >> >>>> As soon as I ring it, I don't get through.
> >> >>>> I just get cut off as soon as I have pressed the call butten.
> >> >>>> It used to work before and now it is not.
> >> >>>> Has any one had this problem with Virgin  mobile
> >> >>>>
> >> >>>> Andrew
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>>>
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