[access-uk] Re: BROADBAND ENQUIRY

  • From: "Ian Macrae" <ian.macrae@xxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 26 Sep 2005 11:01:09 +0100

Thanks Sunil.  With apologies to other listers, would you please contact
me privately as I don't have an email address for you.

        -----Original Message-----
        From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
On Behalf Of Sunil
        Sent: 26 September 2005 10:58
        To: access-uk@xxxxxxxxxxxxx
        Subject: [access-uk] Re: BROADBAND ENQUIRY
        
        

        Nildram is a fantastic ISP.  I'm paying 26 quid for a 2 meg
connection and am not tied into a twelve month contract, can quit with a
months notice. Customer service is excellent too. I've had to call a
couple of times and spoke to people in Buckinghamshire as opposed to
some clueless time waister in Madras. I got straight through, they knew
what I was talking about and fixed it remotely straight away. No racking
up huge bills being talked through a standard set of instructions like
what BT do.

         

         

         

        
  _____  


        From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]
On Behalf Of Ian Macrae
        Sent: 26 September 2005 09:34
        To: access-uk@xxxxxxxxxxxxx
        Subject: [access-uk] BROADBAND ENQUIRY

         

        Hi all, 

        Having put up with their terrible customer service and lack of
proactivity for too long we're at last in the process of ditching NTL at
home.  Consequently we're looking at alternative broadband providers and
I wondered whether there were any which people would highly recommend
from a VI point of view?  Alternatively, are there any which should be
avoided at all costs?  I remember, for example, that AOL was set to be
not very good in terms of usability/accessibility.  

        Cheers now. 

        Ian 

        
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