[access-uk] Re: BROADBAND ENQUIRY
- From: "Sunil" <bosley20@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 26 Sep 2005 10:58:11 +0100
Nildram is a fantastic ISP. I'm paying 26 quid for a 2 meg connection and
am not tied into a twelve month contract, can quit with a months notice.
Customer service is excellent too. I've had to call a couple of times and
spoke to people in Buckinghamshire as opposed to some clueless time waister
in Madras. I got straight through, they knew what I was talking about and
fixed it remotely straight away. No racking up huge bills being talked
through a standard set of instructions like what BT do.
_____
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Ian Macrae
Sent: 26 September 2005 09:34
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] BROADBAND ENQUIRY
Hi all,
Having put up with their terrible customer service and lack of proactivity
for too long we're at last in the process of ditching NTL at home.
Consequently we're looking at alternative broadband providers and I wondered
whether there were any which people would highly recommend from a VI point
of view? Alternatively, are there any which should be avoided at all costs?
I remember, for example, that AOL was set to be not very good in terms of
usability/accessibility.
Cheers now.
Ian
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