On the whole Jaws doesn't care what ISP you are with, but it will have a problem if that ISP forces you to use some bespoke software to access their service like AOL. When looking at ISPs this is the sort of question one should be asking. Jaws will work right out of the box with Internet Explorer, Outlook and Outlook Express and a few others besides, however custom applisations like those ont he BT Yahoo service cause problems. As competition within the broadband market is to say the least intense there are other providers whcih provide a more transparant service. Plustnet is one but there are others too. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk ----- Original Message ----- From: "MARTIN WILSHER" <m.wilsher@xxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Monday, September 26, 2005 9:43 AM Subject: [access-uk] Re: BROADBAND ENQUIRY BROADBAND ENQUIRYHI Ian: I know this isn't the cheapest option on the market, but could I please suggest you check out bt retail Broadband? I have had no problems with them, and their customer service is very good. please visit: wwww.bt.com/btbroadband hth Hope to hear from you soon. from Martin. Please email me at: m.wilsher@xxxxxxxxxxxxxxx thanks. if you're interested in discussing everything soft toy animal related, please visit my group at: http://groups.msn.com/thesofttoyanimalcollectorsgroup please visit my website: www.btinternet.com/~m.wilsher ----- Original Message ----- From: Ian Macrae To: access-uk@xxxxxxxxxxxxx Sent: Monday, September 26, 2005 9:33 AM Subject: [access-uk] BROADBAND ENQUIRY Hi all, Having put up with their terrible customer service and lack of proactivity for too long we're at last in the process of ditching NTL at home. Consequently we're looking at alternative broadband providers and I wondered whether there were any which people would highly recommend from a VI point of view? Alternatively, are there any which should be avoided at all costs? I remember, for example, that AOL was set to be not very good in terms of usability/accessibility. Cheers now. Ian http://www.bbc.co.uk/ This e-mail (and any attachments) is confidential and may contain personal views which are not the views of the BBC unless specifically stated. If you have received it in error, please delete it from your system. Do not use, copy or disclose the information in any way nor act in reliance on it and notify the sender immediately. Please note that the BBC monitors e-mails sent or received. Further communication will signify your consent to this. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq