[windows2000] Re: XP Question

  • From: "Greg Reese" <GReese@xxxxxxxxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Mon, 10 May 2004 16:07:53 -0400

He would like to be able to pull out the save if he can.  I had him
download Jim's cleanup zip file and see if he can gain control of it
enough to get a remote assistance invitation sent to me.  I think I can
straighten it out if I can get connected to it.   



-----Original Message-----
From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Andrew Shriner
Sent: Monday, May 10, 2004 3:33 PM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: XP Question

One of my aunts had a computer that did just that. By that time, though,
I wasn't able to salvage much of the system, and I just pulled the drive
from the system. I had Symantec scan the drive from another system...
but I aborted the scan after it found over 500 copies of the Bagle
(Beagle?) worm on the system - I don't know if that was the virus, or
another one causing that problem, but I decided that it wasn't worth it
to try to repair, so I reformatted and started from scratch. I *was*
able to salvage most of her documents, though.

Drew

>>> GReese@xxxxxxxxxxxxxxxx 05/10/04 03:10PM >>>
My brother called me a little while ago.  His home computer was acting
up so he ran ad-aware and scanned for a virus etc.  Ad-Aware cleaned a
bunch of junk off of there and so did the antivirus.  He is running XP
Pro.

Now, every time he selects an item in the start menu or double clicks an
icon, the background goes away, the icons disappear, it hangs up, then
they all come back but the program never runs.  

To me, that says that explorer.exe is crashing.  But I am not sure why.
Can anyone think of a virus that could cause that behavior.  It sounds
virus like to me.

Greg

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