[windows2000] Re: What could be slowing down our Internet access
- From: "Rod" <rfalanga@xxxxxxx>
- To: <windows2000@xxxxxxxxxxxxx>
- Date: Tue, 30 Sep 2003 10:30:06 -0600
Tim,
The traceroute is not helpful (at least not to me). The only link I got any
information for, was our own edge server. All other links were marked as
"request timed out".
Rod
----- Original Message -----
> From: "Timothy Mangan" <tmangan@xxxxxxxxxxxx>
> Subject: [windows2000] Re: What could be slowing down our Internet access
> Date: Mon, 29 Sep 2003 19:30:37 -0400
>
> Need to isolate where the problem is first. Since you are on this list,
> start with the cmd "tracert".
>
> Tracert out to some location (like www.thethin.net) and you will see
> round-trip delay times to every hop along the way (well, until an ISP
blocks
> tracrt pings anyway). If you see a huge jump, that link is the problem.
> If it is your external router - you need to look there. How much traffic,
> size of link, does it need a reboot? If the problem is after the first
ISP
> hop, then it is their problem - although complaining rarely helps (even
> though it does make us feel a whole lot better).
>
> There are other bizarre causes, like DNS resolution issues, but start with
> the above.
>
> tim
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