[windows2000] Re: What could be slowing down our Internet access

  • From: "Rod" <rfalanga@xxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Tue, 30 Sep 2003 10:30:06 -0600


The traceroute is not helpful (at least not to me).  The only link I got any
information for, was our own edge server.  All other links were marked as
"request timed out".


----- Original Message ----- 
> From: "Timothy Mangan" <tmangan@xxxxxxxxxxxx>
> Subject: [windows2000] Re: What could be slowing down our Internet access
> Date: Mon, 29 Sep 2003 19:30:37 -0400
> Need to isolate where the problem is first.  Since you are on this list,
> start with the cmd "tracert".
> Tracert out to some location (like www.thethin.net) and you will see
> round-trip delay times to every hop along the way (well, until an ISP
> tracrt pings anyway).    If you see a huge jump, that link is the problem.
> If it is your external router - you need to look there.  How much traffic,
> size of link, does it need a reboot?  If the problem is after the first
> hop, then it is their problem - although complaining rarely helps (even
> though it does make us feel a whole lot better).
> There are other bizarre causes, like DNS resolution issues, but start with
> the above.
> tim

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