We have been using Request-Tracker's helpdesk software to run our helpdesk. Works great, however you have to know basic Linux administration skills and if you know Perl..... ________________________________ From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Sorin Srbu Sent: Tuesday, February 28, 2006 9:36 AM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Re: OT: freeware helpdesk software "Me too". 8-) It has come to the point where it's mostly me that use Liberum for keeping a more or less general/personal IT knowledge base á la Technet... -----Original Message----- From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Condon, Mike Sent: Tuesday, February 28, 2006 3:27 PM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Re: OT: freeware helpdesk software I'd agree. Our only problem is getting people to use it. -----Original Message----- From: windows2000-bounce@xxxxxxxxxxxxx [mailto:windows2000-bounce@xxxxxxxxxxxxx]On Behalf Of Jim Kenzig http://ThinHelp.com Sent: Tuesday, February 28, 2006 8:15 AM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Re: OT: freeware helpdesk software Thanks for posting this Chris...I'll add it to my arsenal of links... I still think Liberum is the best free one out there though.... http://www.liberum.org/ Jim Kenzig <mailto:web%20at%20kenzig.com> CEO The Kenzig Group http://www.kenzig.com <http://www.kenzig.com/> Sponsorships Available! <http://www.kenzig.com/217/227/index.html> Blog: http://www.techblink.com <http://www.techblink.com/> Terminal Services Downloads: http://www.thinhelp.com <http://www.thinhelp.com/> Windows Vista: http://www.VistaPop.com <http://www.vistapop.com/> Virtualization: http://www.virtualize-it.com <http://www.virtualize-it.com/> Games: http://www.stressedpuppy.com <http://www.stressedpuppy.com/> ----- Original Message ---- From: Chris Ruggeri <> To: windows2000@xxxxxxxxxxxxx Sent: Tuesday, February 28, 2006 8:39:15 AM Subject: [windows2000] OT: freeware helpdesk software Found this looking for helpdesk and thought I would pass it on. http://www.ilient.com/download-helpdesk-software.htm <http://www.ilient.com/download-helpdesk-software.htm>