Ok, as mentioned before, I have received a response back from FS, and am posting it here on the list for all who are interested. ********Beginning of message****** Dear Robert Thank you for contacting Freedom Scientific technical Support. If you are using Windows 7 64 bit, there are known issues with the JAWS® screen reading software WinAmp scripts that will be addressed in an update due to be released soon. If you are using the 32 bit version of Windows 7, let me know because I will need to perform additional research pertaining to your issue. Be sure to include all previous correspondence pertaining to this matter when replying to this message so that we might better assist you. ******End of message****** Robert Robinson