[vipaudioaccess] Re: To anyone using non-English windows, cannot set Pro X3 to English

  • From: Chris Smart <csmart8@xxxxxxxxx>
  • To: vipaudioaccess@xxxxxxxxxxxxx
  • Date: Sat, 12 Nov 2016 11:27:07 -0500

nothing to do with the scripts though.

What happens if you have Jaws set to a specific output, not default? For example, mine is set to "Speakers (Realtek High Definition Audio)".

At 09:03 AM 11/12/2016, you wrote:

Sure Steve.
But I wondr why I did not have this issue with ProX2. This is still a mystery to me
Cheers,
JP

.

http://www.jprykiel.com

http://soundcloud.com/ryksounet
http://twitter.com/ryksounet
Http://www.facebook.com/jprykiel

> Le 12 nov. 2016 Ã  12:54, Steve Spamer <stevespamer68@xxxxxxxxx> a Ã©crit :
>
> glad you got sorted JP, but situations like that are out of my hands. Steve.
>
> -----Original Message----- From: Jean-Philippe Rykiel
> Sent: Saturday, November 12, 2016 10:54 AM
> To: vipaudioaccess@xxxxxxxxxxxxx
> Subject: [vipaudioaccess] Re: To anyone using non-English windows, cannot set Pro X3 to English
>
> Okay folks, problem solved, with a little help from my friend…
>
> But I'll try To describe what went wrong and may be, that could give
> Steve some ideas to avoid this problem in later builds of the scripts.
>
> 1, I was using Jaws 14 on a French windows 7 64 bits machine.
>
> In Jaws /soundcard settings,default was checked.
>
> 2, when I opened pro X3 suite for the first time, apparently what
> happened was that Samplitude wanted to take over the Windows default
> sound card, i.e., my screen speaker, because the audio Setup option was
> not set to ASIO. so that probably generated a conflict which my computer
> could not handle.
>
> Once my sighted friend opened the audio devices and set it to my ASIO
> soundcard, with Jaws off of course, everything was fine.
>
> Best,
>
> JPR
>
>
>
http://www.jprykiel.com
http://soundcloud.com/ryksounet
http://twitter.com/ryksounet
http://facebook.com/jeanphilipperykiel
>
>> Le 11/11/2016 Ã  13:39, Steve Spamer a Ã©crit :
>> JP, good news. I know they're pretty poor at tech support at the moment, but if you could drop a line, either direct to myself, so I can forward it to the person who solved it for you...or via your ticket, it will only encourage and inform them that we do at least appreciate the answers, even if they are far too late...we need to help them improve their support. If not, of course that's OK nP. Steve.
>>
>> -----Original Message----- From: Jean-Philippe Rykiel
>> Sent: Friday, November 11, 2016 12:05 PM
>> To: vipaudioaccess@xxxxxxxxxxxxx
>> Subject: [vipaudioaccess] Re: To anyone using non-English windows, cannot set Pro X3 to English
>>
>> Problem solved.
>>
>> Thanks Steve, The configuration file had to be missing somehow? I don't
>> know why. But it now works and I'm a happy man.
>>
>> Best,
>>
>> JPR
>>
>>
>> http://www.jprykiel.com
>> http://soundcloud.com/ryksounet
>> http://twitter.com/ryksounet
>> http://facebook.com/jeanphilipperykiel
>>
>>> Le 11/11/2016 Ã  10:16, Phil Muir a Ã©crit :
>>> O dear.  Sorry to hear that JPR.
>>>
>>> -----Original Message-----
>>> From: vipaudioaccess-bounce@xxxxxxxxxxxxx
>>> [mailto:vipaudioaccess-bounce@xxxxxxxxxxxxx] On Behalf Of Jean-Philippe
>>> Rykiel
>>> Sent: 10 November 2016 22:33
>>> To: vipaudioaccess@xxxxxxxxxxxxx
>>> Subject: [vipaudioaccess] Re: To anyone using non-English windows, cannot
>>> set Pro X3 to English
>>>
>>> Phil,
>>>
>>> I did this to. No success.
>>>
>>> Best,
>>>
>>> JP
>>>
>>> http://www.jprykiel.com
>>> http://soundcloud.com/ryksounet
>>> http://twitter.com/ryksounet
>>> http://facebook.com/jeanphilipperykiel
>>>
>>>> Le 10/11/2016 Ã  19:58, Phil Muir a Ã©crit :
>>>> JPR.  That's not what I meant.  Use the French installer on your PC that
>>> you
>>>> told us about.
>>>>
>>>> -----Original Message-----
>>>> From: vipaudioaccess-bounce@xxxxxxxxxxxxx
>>>> [mailto:vipaudioaccess-bounce@xxxxxxxxxxxxx] On Behalf Of Jean-Philippe
>>>> Rykiel
>>>> Sent: 10 November 2016 18:09
>>>> To: vipaudioaccess@xxxxxxxxxxxxx
>>>> Subject: [vipaudioaccess] Re: To anyone using non-English windows, cannot
>>>> set Pro X3 to English
>>>>
>>>> dear Steve,
>>>>
>>>> the file you sent me is just a configuration file, I don't know what to
>>>> do with it.
>>>>
>>>> Following Phil's advice, I uninstalled ProX3, and reinstalled from the
>>>> installer I got. This installer was downloaded from the accessibility
>>>> trainings zip file. Unfortunately, no language choice either. All the
>>>> installation prompts are in French, and I haven't finalised the
>>>> installation yet as I imagine I will have the same issue afterwards.
>>>>
>>>> Wow! This is mean.
>>>>
>>>> Best,
>>>>
>>>> JPR
>>>>
>>>>
>>>> http://www.jprykiel.com
>>>> http://soundcloud.com/ryksounet
>>>> http://twitter.com/ryksounet
>>>> http://facebook.com/jeanphilipperykiel
>>>>
>>>>> Le 10/11/2016 Ã  18:43, Steve Spamer a Ã©crit :
>>>>> Hi JP, looks like you downloaded the French version. I've attached a
>>>>> file for you to try,  anyway, here's what they said:
>>>>> unfortunatly he downloaded the franz. version.
>>>>>
>>>>> Hopefully this will work for you, best steve.
>>>>>
>>>>> Is it possible that he download the EN version?
>>>>>
>>>>>
>>>>> if not, then maybe only one file is missing to be able to switch to en
>>>>> version in the language menu.
>>>>>
>>>>> he has to unzip the the fil ein the attachment, and then copy it to
>>>>> the "Language" directory in the program directory of the installation.
>>>>>
>>>>> i hope that helps.
>>>>>
>>>>> -----Original Message----- From: Jean-Philippe Rykiel
>>>>> Sent: Thursday, November 10, 2016 4:22 PM
>>>>> To: vipaudioaccess@xxxxxxxxxxxxx
>>>>> Subject: [vipaudioaccess] Re: To anyone using non-English windows,
>>>>> cannot set Pro X3 to English
>>>>>
>>>>> Hi Steve.
>>>>>
>>>>> [Ticket#2016111017003432]
>>>>>
>>>>>
>>>>> Here is another interesting detail.
>>>>>
>>>>> In my Samplitude downloads/install manager, My Samplitude pro X3 suite
>>>>> installer is called, SamProX3_Suite_fr-FR_160907_17-18_14_0_0_16
>>>>>
>>>>> so for a reason, it decided to load a French version, may be based on my
>>>>> Windows language, I don't know…
>>>>>
>>>>> Hope someone can find a solution,
>>>>>
>>>>> Best,
>>>>>
>>>>> JPR
>>>>>
>>>>>
>>>>> http://www.jprykiel.com
>>>>> http://soundcloud.com/ryksounet
>>>>> http://twitter.com/ryksounet
>>>>> http://facebook.com/jeanphilipperykiel
>>>>>
>>>>>> Le 10/11/2016 Ã  16:24, Steve Spamer a Ã©crit :
>>>>>> Jp, can you forward your support request number please, as it is
>>>>>> requested. Steve.
>>>>>>
>>>>>> -----Original Message----- From: Jean-Philippe Rykiel
>>>>>> Sent: Thursday, November 10, 2016 11:32 AM
>>>>>> To: vipaudioaccess@xxxxxxxxxxxxx
>>>>>> Subject: [vipaudioaccess] Re: To anyone using non-English windows,
>>>>>> cannot set Pro X3 to English
>>>>>>
>>>>>> Hi Steve.
>>>>>>
>>>>>> Here is what I just sent to Magix Support, tell me if you nead anything
>>>>>> more.
>>>>>>
>>>>>> cannot set ProX3 suite to English
>>>>>> Hello,
>>>>>>
>>>>>> I am using French windows 7 64 bits.
>>>>>>
>>>>>> when I installed pro X2 suite, I could choose the language before
>>>>>> installation.
>>>>>>
>>>>>> When I installed pro X3 suite, I had no choice, and Samplitude installed
>>>>>> in French. After installation, I tried to change the language in the
>>>>>> help/language
>>>>>> menu, but only automatic and French were available.
>>>>>>
>>>>>> The installer I used is DLM_SamProX3_Suite_Etailer.EXE.
>>>>>>
>>>>>> please help,
>>>>>>
>>>>>> Best regards
>>>>>>
>>>>>> Jean-Philippe Rykiel
>>>>>>
>>>>> --
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>>
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