glad you got sorted JP, but situations like that are out of my hands. Steve.
-----Original Message-----
From: Jean-Philippe Rykiel
Sent: Saturday, November 12, 2016 10:54 AM
To: vipaudioaccess@xxxxxxxxxxxxx
Subject: [vipaudioaccess] Re: To anyone using non-English windows, cannot
set Pro X3 to English
Okay folks, problem solved, with a little help from my friend…
But I'll try To describe what went wrong and may be, that could give
Steve some ideas to avoid this problem in later builds of the scripts.
1, I was using Jaws 14 on a French windows 7 64 bits machine.
In Jaws /soundcard settings,default was checked.
2, when I opened pro X3 suite for the first time, apparently what
happened was that Samplitude wanted to take over the Windows default
sound card, i.e., my screen speaker, because the audio Setup option was
not set to ASIO. so that probably generated a conflict which my computer
could not handle.
Once my sighted friend opened the audio devices and set it to my ASIO
soundcard, with Jaws off of course, everything was fine.
Best,
JPR
http://www.jprykiel.com
http://soundcloud.com/ryksounet
http://twitter.com/ryksounet
http://facebook.com/jeanphilipperykiel
Le 11/11/2016 à 13:39, Steve Spamer a écrit :
JP, good news. I know they're pretty poor at tech support at the moment, but if you could drop a line, either direct to myself, so I can forward it to the person who solved it for you...or via your ticket, it will only encourage and inform them that we do at least appreciate the answers, even if they are far too late...we need to help them improve their support. If not, of course that's OK nP. Steve.
-----Original Message----- From: Jean-Philippe Rykiel
Sent: Friday, November 11, 2016 12:05 PM
To: vipaudioaccess@xxxxxxxxxxxxx
Subject: [vipaudioaccess] Re: To anyone using non-English windows, cannot set Pro X3 to English
Problem solved.
Thanks Steve, The configuration file had to be missing somehow? I don't
know why. But it now works and I'm a happy man.
Best,
JPR
http://www.jprykiel.com
http://soundcloud.com/ryksounet
http://twitter.com/ryksounet
http://facebook.com/jeanphilipperykiel
Le 11/11/2016 à 10:16, Phil Muir a écrit :
O dear. Sorry to hear that JPR.
-----Original Message-----
From: vipaudioaccess-bounce@xxxxxxxxxxxxx
[mailto:vipaudioaccess-bounce@xxxxxxxxxxxxx] On Behalf Of Jean-Philippe
Rykiel
Sent: 10 November 2016 22:33
To: vipaudioaccess@xxxxxxxxxxxxx
Subject: [vipaudioaccess] Re: To anyone using non-English windows, cannot
set Pro X3 to English
Phil,
I did this to. No success.
Best,
JP
http://www.jprykiel.com
http://soundcloud.com/ryksounet
http://twitter.com/ryksounet
http://facebook.com/jeanphilipperykiel
Le 10/11/2016 à 19:58, Phil Muir a écrit :
JPR. That's not what I meant. Use the French installer on your PC thatyou
told us about.vipaudioaccess@xxxxxxxxxxxxx.
-----Original Message-----
From: vipaudioaccess-bounce@xxxxxxxxxxxxx
[mailto:vipaudioaccess-bounce@xxxxxxxxxxxxx] On Behalf Of Jean-Philippe
Rykiel
Sent: 10 November 2016 18:09
To: vipaudioaccess@xxxxxxxxxxxxx
Subject: [vipaudioaccess] Re: To anyone using non-English windows, cannot
set Pro X3 to English
dear Steve,
the file you sent me is just a configuration file, I don't know what to
do with it.
Following Phil's advice, I uninstalled ProX3, and reinstalled from the
installer I got. This installer was downloaded from the accessibility
trainings zip file. Unfortunately, no language choice either. All the
installation prompts are in French, and I haven't finalised the
installation yet as I imagine I will have the same issue afterwards.
Wow! This is mean.
Best,
JPR
http://www.jprykiel.com
http://soundcloud.com/ryksounet
http://twitter.com/ryksounet
http://facebook.com/jeanphilipperykiel
Le 10/11/2016 à 18:43, Steve Spamer a écrit :
Hi JP, looks like you downloaded the French version. I've attached a--
file for you to try, anyway, here's what they said:
unfortunatly he downloaded the franz. version.
Hopefully this will work for you, best steve.
Is it possible that he download the EN version?
if not, then maybe only one file is missing to be able to switch to en
version in the language menu.
he has to unzip the the fil ein the attachment, and then copy it to
the "Language" directory in the program directory of the installation.
i hope that helps.
-----Original Message----- From: Jean-Philippe Rykiel
Sent: Thursday, November 10, 2016 4:22 PM
To: vipaudioaccess@xxxxxxxxxxxxx
Subject: [vipaudioaccess] Re: To anyone using non-English windows,
cannot set Pro X3 to English
Hi Steve.
[Ticket#2016111017003432]
Here is another interesting detail.
In my Samplitude downloads/install manager, My Samplitude pro X3 suite
installer is called, SamProX3_Suite_fr-FR_160907_17-18_14_0_0_16
so for a reason, it decided to load a French version, may be based on my
Windows language, I don't know…
Hope someone can find a solution,
Best,
JPR
http://www.jprykiel.com
http://soundcloud.com/ryksounet
http://twitter.com/ryksounet
http://facebook.com/jeanphilipperykiel
Le 10/11/2016 à 16:24, Steve Spamer a écrit :
Jp, can you forward your support request number please, as it is--
requested. Steve.
-----Original Message----- From: Jean-Philippe Rykiel
Sent: Thursday, November 10, 2016 11:32 AM
To: vipaudioaccess@xxxxxxxxxxxxx
Subject: [vipaudioaccess] Re: To anyone using non-English windows,
cannot set Pro X3 to English
Hi Steve.
Here is what I just sent to Magix Support, tell me if you nead anything
more.
cannot set ProX3 suite to English
Hello,
I am using French windows 7 64 bits.
when I installed pro X2 suite, I could choose the language before
installation.
When I installed pro X3 suite, I had no choice, and Samplitude installed
in French. After installation, I tried to change the language in the
help/language
menu, but only automatic and French were available.
The installer I used is DLM_SamProX3_Suite_Etailer.EXE.
please help,
Best regards
Jean-Philippe Rykiel
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