[vip_students] Re: super anti spy ware
- From: "Paul Traynor (NCBI)" <paul.traynor@xxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>
- Date: Sun, 18 Jul 2010 15:50:04 +0100
Hi Vincent,
I took the following from the Super Anti Spyware help pages.
Q. When I try to install a SUPERAntiSpyware program update, I receive the
error message "The update must be done from an account with administrator
privileges."
A. This is caused by a Windows Vista permission anomaly. This procedure
works in most cases to reset the permissions.
On some Windows Vista systems, particularly with 64-bit Windows Vista, it's
necessary to temporarily run SUPERAntiSpyware as administrator each time a
program update is available.
Right-click the SUPERAntiSpyware icon (the yellow/brown bug) in the system
tray (near the Windows system clock) and select "Exit."
Right-click on the SUPERAntiSpyware icon on your desktop, and select "Run as
administrator."
Close the SUPERAntiSpyware main menu when it opens.
Right-click the SUPERAntiSpyware icon in the system tray again, and select
"Check for Updates."
After the updates are installed, restart Windows.
Very rarely, it's necessary to reinstall SUPERAntiSpyware to reset the
permissions when the steps above don't resolve this issue.
Exit SUPERAntiSpyware, and uninstall using the Uninstaller Assistant:
http://www.superantispyware.com/downloads/SASUNINST.EXE
Then restart Windows. Re-install the current version of SUPERAntiSpyware
from our web site and register/activate and you should no longer have the
problem.
You can re-download the software from:
http://www.superantispyware.com/download.html
Paul.
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of vincent stack
Sent: 18 July 2010 11:49
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: super anti spy ware
hello Paul
i am using windows 7. i have done what you said. and the updates have been
done. but when i power on again its still the same and ask for an up date. i
press yes and it says that the up date must be done from an account with
administrator privileges. this happens every time i power on. many thanks.
regards
Vincent
--------------------------------------------------
From: "Paul Traynor (NCBI)" <paul.traynor@xxxxxxx>
Sent: Sunday, July 18, 2010 11:28 AM
To: <vip_students@xxxxxxxxxxxxx>
Subject: [vip_students] Re: super anti spy ware
> Hi Vincent,
>
> Are you using Vista or windows 7 by any chance?. If you are using either
> of
> the above try the following;
>
> 1. While on the desktop, press letter "S" till you hear "super anti
> spyware".
> 2. Now press application key, third out from right of a normal desktop
> keyboard, might be different on a laptop.
> 3. With the application menu open, arrow down to "run as administrator"
> and
> press enter.
> 4. When the warning message pops up, tab over to continue or allow and hit
> the spacebar.
> 5. When super anti spyware opens up, tab over to "check for updates" and
> press the spacebar. Now it should go on-line and take down any new updates
> available for it. This should work, please let us know.
>
> Paul.
>
>
> -----Original Message-----
> From: vip_students-bounce@xxxxxxxxxxxxx
> [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of vincent stack
> Sent: 17 July 2010 16:19
> To: vip students
> Subject: [vip_students] super anti spy ware
>
> hello
>
> every time i turn on my computer superantispyware asks to do an update. i
> have tried to fix this problem as directed by the program manufacture and
> this has not worked. which other program can i download for free that
> will
> do the same job. many thanks in advance.
>
> regards
> Vincent
>
>
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National Council for the Blind of Ireland (NCBI) is a company
limited by guarantee (registered in Ireland No. 26293) .
Our registered office is at Whitworth Road, Drumcondra, Dublin 9.
NCBI is also a registered Charity (chy4626).
NOTICE: The information contained in this email and any attachments
is confidential and may be privileged. If you are not the intended
recipient you should not use, disclose, distribute or copy any of
the content of it or of any attachment; you are requested to notify
the sender immediately of your receipt of the email and then to
delete it and any attachments from your system.
NCBI endeavours to ensure that emails and any attachments generated
by its staff are free from viruses or other contaminants. However,
it cannot accept any responsibility for any such which are
transmitted. We therefore recommend you scan all attachments.
Please note that the statements and views expressed in this email
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