hello Paul Paul i uninstalled jaws 12 to try fix my link problem i was having last week. now im having more problems. when i open a web page it is making the sound to go into an edit box but reads nothing else the same when i open an email i cant read anything. when i reinstalled j12 should i do the latest update or not and will this fix my problem of not being able to read on the web or emails. Many thanks regards Vincent