You may want a second opinion before removing anything; and you could try my alternative suggestion, see what happens when you just download and try to open the file and not in Internet Explorer. Adobe 7 is better, and more up to date, than Adobe Acrobat Reader 5. (Same company, different branding.) Quite a few manuals are in .pdf, so perhaps there are games manuals hiding on your computer!? ----- Original Message ----- From: "Edel Carey" <careyedel@xxxxxxxxxx> To: <vip_students@xxxxxxxxxxxxx> Sent: Wednesday, April 30, 2008 12:03 AM Subject: [vip_students] Re: internet explorer and add ons problems Hi Flor I did not pay for any adobe downloads. They must have been installed when I got the computer. I don't remember ever downloading any adobe software. (I'd blame the kids only I can't imagine adobe being any advantage to games:)I'm not sure what the difference is between the two. I just found them when I looked in control panel. I will follow your instructions and let you know of the outcome. Thank you for your reply Edel.. ----- Original Message ----- >From: "Flor Lynch" <florlync@xxxxxx> To: <vip_students@xxxxxxxxxxxxx> Sent: Tuesday, April 29, 2008 11:28 PM Subject: [vip_students] Re: internet explorer and add ons problems > Hi Edel, > > I don't think you should have two versions of Adobe running on your > computer. Is your Adobe Acrobat 5 only a reader? (Did you have to pay > for > it, can it write anything? Or is it just the free reader version?) If it > is only a reader, then the rest of this message applies. It should have > been uninstalled when you or whoever > were upgrading to version 7. I might remove version 5 - through Control > Panel, Add/Remove - and then reinstall version 7 if you still have the > .exe > file on your computer. If not, then I might upgrade from Adobe Reader 7 > to > Adobe Reader 8 (where it is at the monent), via the Web site; and, > following > Adobe's recommendations there, take care to uninstall version 7 before > installing version 8. > > ----- Original Message ----- > From: "Edel Carey" <careyedel@xxxxxxxxxx> > To: <vip_students@xxxxxxxxxxxxx> > Sent: Tuesday, April 29, 2008 10:12 PM > Subject: [vip_students] Re: internet explorer and add ons problems > > > Hi Eleanor > > I am really sorry for you going through that trauma tonight. I do not > have > a guide dog but I had a lovely golden lab for 16 years and yes I know the > heartache. I offer you my condolence. > > It is a pdf file that I am trying to open and I have adobe reader 7.0.9 > and > adobe acrobat 5.0 installed. Not sure which is which. Perhaps I need to > update or upgrade. > > Edel.. > ----- Original Message ----- > From: Eleanor Burke > To: vip_students@xxxxxxxxxxxxx > Sent: Tuesday, April 29, 2008 9:32 PM > Subject: [vip_students] Re: internet explorer and add ons problems > > > It's obviously a pdf file that you are trying to open. Unfortunately I > sometimes get this too but when I give it a go again it works out OK. > What > version of Adobie Acrobat Reader are you using? Are you familiar with PDF > files? > > I am feeling very sad tonight as I had to have my little guide Dog Pedro > (retired) put to sleep today. He was 12 years and 7 months and had been > with me for 10 years and 8 months. Those of you who have guide dogs will > know what a heartbreak this is. They do such a wonderful job. Where > owould > we be without them? > > Eleanor > ----- Original Message ----- > From: Edel Carey > To: vip_students@xxxxxxxxxxxxx > Sent: Tuesday, April 29, 2008 9:23 PM > Subject: [vip_students] internet explorer and add ons problems > > > Hi again > > I'm trying to open a file from a government website and I keep getting > the following message > > internet explorer has encountered a problem with an add-on and needs to > close. > The following add-on was running when this problem occurred. > Add on name: AcroPDF.dll > Company Name: Adobe Systems Incorporated > Description: Adobe PDF Browser Control > > I also had this problem a few weeks ago with the tipperary institute > website. There is an option to learn more about add-ons in the box but my > pc freezes at that point. > > Anyone any suggestions. I feel it might be something to do with my > firewall or protection. > > Cheers > > Edel.. > > > ------------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG. > Version: 7.5.524 / Virus Database: 269.23.6/1403 - Release Date: > 29/04/2008 07:26 > > > > > > -- > No virus found in this incoming message. > Checked by AVG. > Version: 7.5.524 / Virus Database: 269.23.6/1403 - Release Date: > 29/04/2008 07:26 > >