Edel Thank you for your condolences. You might like to update though with 7.5 I would not have expected you to have a problem. I use Supernova 7.5 and I honestly started finding this error problem with Adobie after version 6.0 so strange but maybe one of our other Vip students will put both of us wiser to the problem. Eleanor ----- Original Message ----- From: Edel Carey To: vip_students@xxxxxxxxxxxxx Sent: Tuesday, April 29, 2008 10:12 PM Subject: [vip_students] Re: internet explorer and add ons problems Hi Eleanor I am really sorry for you going through that trauma tonight. I do not have a guide dog but I had a lovely golden lab for 16 years and yes I know the heartache. I offer you my condolence. It is a pdf file that I am trying to open and I have adobe reader 7.0.9 and adobe acrobat 5.0 installed. Not sure which is which. Perhaps I need to update or upgrade. Edel.. ----- Original Message ----- From: Eleanor Burke To: vip_students@xxxxxxxxxxxxx Sent: Tuesday, April 29, 2008 9:32 PM Subject: [vip_students] Re: internet explorer and add ons problems It's obviously a pdf file that you are trying to open. Unfortunately I sometimes get this too but when I give it a go again it works out OK. What version of Adobie Acrobat Reader are you using? Are you familiar with PDF files? I am feeling very sad tonight as I had to have my little guide Dog Pedro (retired) put to sleep today. He was 12 years and 7 months and had been with me for 10 years and 8 months. Those of you who have guide dogs will know what a heartbreak this is. They do such a wonderful job. Where owould we be without them? Eleanor ----- Original Message ----- From: Edel Carey To: vip_students@xxxxxxxxxxxxx Sent: Tuesday, April 29, 2008 9:23 PM Subject: [vip_students] internet explorer and add ons problems Hi again I'm trying to open a file from a government website and I keep getting the following message internet explorer has encountered a problem with an add-on and needs to close. The following add-on was running when this problem occurred. Add on name: AcroPDF.dll Company Name: Adobe Systems Incorporated Description: Adobe PDF Browser Control I also had this problem a few weeks ago with the tipperary institute website. There is an option to learn more about add-ons in the box but my pc freezes at that point. Anyone any suggestions. I feel it might be something to do with my firewall or protection. Cheers Edel.. ---------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.6/1403 - Release Date: 29/04/2008 07:26