[vip_students] Re: Trying to Watch Item on The Late Late
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>
- Date: Thu, 29 Oct 2009 22:05:56 -0000
MessageThe BBC iPlayer is not as accessible as it used to be and blind people
in the UK are taking up the issue with the BBC in this regard.
----- Original Message -----
From: noreenmeagher
To: vip_students@xxxxxxxxxxxxx
Sent: Thursday, October 29, 2009 10:04 PM
Subject: [vip_students] Re: Trying to Watch Item on The Late Late
Hi Paul,
Thanks for that and I have followed your example and sent them an e-mail. I
understand the BBC player is accessible so they have no excuse.
Noreen
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Paul J. Traynor (NCBI)
Sent: 29 October 2009 16:38
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: Trying to Watch Item on The Late Late
Hi, I wrote to RTE recently about their accessibility issues with their web
player and so on. I got an email back telling me that it would be looked into
at the next board meeting. I feel this will not happen unless we all begin to
write into RTE about the problems on their web site and the lack of
accessibility of their live content. I would urge you all to make contact with
RTE and voice your complaint about their site.
Here is the contact details of the lady who wrote back to me about my query:
(letter from RTE)
Dear Paul
I acknowledge receipt of your e-mail which I will forward to the Editor of
RTÉ Online.
I will also log your comments for review by the Editorial Board, as in this
way all senior management will become aware of your experience and needs.
Thank you for taking the time to write.
Kind Regards
Brigitte Murphy
RTÉ Information-Communications
Info@xxxxxx
----------------------------------------------------------------------------
From: Paul J. Traynor [mailto:pjtraynor@xxxxxxxxxx]
Sent: 13 October 2009 15:16
To: Info
Subject: Unable to access shows on web site!
Dear Sir/Madam,
I am a totally blind person. I have been using the internet for some years
now but still whenever I try to access shows such as "Who do you think I am" I
find that I have to cope with some sort of flash player that my screen reader
cannot work with and therefore I am unsuccessful in listening to such shows.
It is dis-heartening when my sighted peers can use these players and listen to
shows etc and I can't. It is not just myself who feels like this about the RTE
website and its download or streaming content, lots of other blind people
around the country find it as difficult as I do.
I wish for this matter to be addressed in some way so that I can access
the media in the same way that my sighted family and friends can. Please can
you help resolve this issue and let me know how this may be done.
Yours sincerely,
Paul Traynor.
1. Bothar Eanna,
Convent lands,
Carrickmacross,
Co. Monaghan.
Tel: (042) 9690803.
EM:pjtraynor@xxxxxxxxxx
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