Hi Eleanor,
I found this on a web site, maybe worth a try.
1722 is an error from Install Shield, a third-party installation
technology.
It means that some custom action failed during installation. Usually
custom
actions are used to run external software, such as regsvr32.exe to
register
something.
The thread on MyDigitalLife indicates that this has to do with a corrupted
registry entry. It basically shows that, for some reason, the path in the
registry to where the device driver information files are located has been
corrupted. Thus, your first step in trouble-shooting should be to validate
that path:
Elevate a command prompt by right-clicking the Command Prompt in Start:All
Programs:Accessories and selecting Run as administrator, if you're using
windows 7. If using windows XP, go to start and run and type in Regedit.
If you have a 32-bit system which I am guessing you have Eleanor, navigate
to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion.
Set the "DevicePath" value to "%SystemRoot%\Inf" (without the quotes).
If this does not help there could be other things wrong, but at least this
seems to have helped several people.
Paul.
-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke
Sent: 08 October 2011 14:53
To: vip_students@xxxxxxxxxxxxx
Subject: [vip_students] Re: K1000
OK thanks John if I get brave I will and thanks for your help on this one.
Eleanor
----- Original Message -----
From: "John O'Regan" <john.a.oregan@xxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Saturday, October 08, 2011 2:49 PM
Subject: [vip_students] Re: K1000
Dear Eleanor,
If you're sure you're up to this, press WinKey+R, type regedit into
the dialog box and press enter. Regedit should open. Press LeftArrow
a few times until you hear, "My Computer closed 1 of 1."
Next, press Ctrl+F, type in K1000 and press Alt+F. The search may
take a while so don't worry if you don't hear anything for a few
seconds. When/if something matches, make sure it's to do with K1000
and not an incidental match. Press the Delete key (the bottom left
key in the cluster of six keys above the arrow keys) and press Enter
to confirm.
Press F3 to search again and repeat as above until a message box
pops up saying you've reached the end. Click on OK and press Alt+F4
to close Regedit and you're done! After that, you can try installing
K1000 again,
good luck,
John
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