Hi Maria, When in the email, what happens when you hit insert + a? Tim -----Original Message----- From: vicsireland-bounce@xxxxxxxxxxxxx [mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Maria Sent: 20 November 2006 16:13 To: vics Subject: [vicsireland] Re: problem with attachments in an email Hi Paul. When I go into the file menu and arrow down to save attachments, jaws tells me 'save attachments unavailable. I also can't see the attachment when I tab through the email. The do not allow attachments which could potentially be a virus check box is unchecked so I really don't know what the problem could be. Sorry about this. As for saving it to my floppy disk, I need to save it to a portable device because the form needs to be printed and filled in hand writing. My own printer is broken so I need to take that file down stairs to the staff in my complex so that they could help me both print it and fill it. Kind regards, Maria.