[vicsireland] Re: problem with attachments in an email
- From: "Lists" <lists@xxxxxxxxxxxxxxx>
- To: <vicsireland@xxxxxxxxxxxxx>
- Date: Mon, 20 Nov 2006 15:55:35 -0000
Hi Maria,
When you open the email with the attachment, can you not go into the file
menu of the email and arrow down to "save attachments". This could put he
attached file into you're my documents folder from where you could transfer
it over to a floppy disk. Mind you if something is important like that I
wouldn't trust a floppy disk.
Paul.
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Maria
Sent: 20 November 2006 15:27
To: vics
Subject: [vicsireland] problem with attachments in an email
Hi folks. I have just received a very important email from the civil
service. The email contains an attachment.I'd like to save this attachment
on to my floppy disk. I can't however access it. When I go into my file
menu while in an email message and arrow down to save attachments, it tells
me that this option is unavailable. Also when I tab through the email, Jaws
doesn't see the attachment. When however I exit the message, and arrow up
and down through the list of emails, it tells me that the one I just
received has an attachment.
I tried going into my options menu, tabbing to the security page and
checking if the do not allow attachments which could potentially be a virus
check box isn't checked. It wasn't checked. So I don't know what the
problem is.
Any advice would be most welcome as this is a very important document which
requires my immediate attention.
I use windows XP home and jaws 4.51. I also have just done a windows update.
Perhaps this is the problem? I really don't know. Please please help me.
Thanks in advance,
Maria.
Other related posts:
