To be honest, I've found difficulty finding a suitable email address as well. However, I've come up with the below email address, which it says you should use if you have difficulty accessing the website: usageapproval@xxxxxxxxxxxxx Regards, Tim -----Original Message----- From: vicsireland-bounce@xxxxxxxxxxxxx [mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Scanlon, Tony Sent: 09 November 2010 15:20 To: vicsireland@xxxxxxxxxxxxx Subject: [vicsireland] Re: Aerlingus site Try this link http://www.aerlingus.com/help/contactus/#d.en.1201 -----Original Message----- From: vicsireland-bounce@xxxxxxxxxxxxx [mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Maureen Newelll Sent: 09 November 2010 14:56 To: vicsireland@xxxxxxxxxxxxx Subject: [vicsireland] Re: Aerlingus site Josh, I have just been in on the site trying to find contact details, an e/mail contact preferably, but failed. I wonder would you be so kind as to have a look and see if you can come up with an appropriate e/mail, please. Maureen. ----- Original Message ----- From: "Joshue O Connor" <joshue.oconnor@xxxxxxx> To: <vicsireland@xxxxxxxxxxxxx> Sent: Tuesday, November 09, 2010 11:02 AM Subject: [vicsireland] Re: Aerlingus site Hi y'all, I can see that this is an issue that looks like not going away. I heartily recommend that you all contact Aer Lingus directly and let them know, in detail (as this will probably freak them out when they get an overview of how difficult it is to use, just mention switching cursors lol) what the problems are. This will at least give them a heads up, alert them to the issue and maybe even motivate them to fix it. Anything that distinguishes them from the 'non-caring' big R, is in their interest. 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