[vi-kindle] Re: Amazon, Why Do You Keep Burning Blind Readers?

  • From: Sandy Licht <slicht@xxxxxxxxx>
  • To: vi-kindle@xxxxxxxxxxxxx
  • Date: Fri, 14 Dec 2012 12:58:05 -0600

I suppose it is because most VIP's want choices like everyone else. I also read books on my Touch, but I have noticed iBooks doesn't have the book selection Kindle does.


At 09:26 AM 12/14/2012, you wrote:
I know I'm going to get crap for making this statement, but I'm going to say it anyway. I still don't understand why Amazon is bothering to make the Fire accessible in the first place when they could simply rely on all the hard work Apple put into making their iOS devices accessible. All Amazon really needs to do is make their Kindle for iOS app, Kindle for PC app with accessibility plug-in, and finally Kindle for Mac app, accessible so they match up feature for feature with the Kindle 3/keyboard hardware/firmware-based e-reader line of devices. In essence, Amazon is making a lot more work for themselves creating their own voice navigation and screen reader for android-based hardware with their very proprietary skin over the top of it. Personally I think NFB demonstration the other day in front of Amazon was a complete waste of time because the people raising a stink about accessibility on the Kindle have lost sight of, pardon the pun, of what's really important here. It isn't about the hardware itself, that's not important, it's about accessibility and being able to do the things you want to do just like everyone else does and takes for granted while they are doing it. An iPhone and or an iPod touch with the recommendations I mentioned above would completely replicate either a Kindle keyboard with Wi-Fi or a Kindle keyboard with Wi-Fi and 3G. So my big question to everyone is why are you all asking Amazon go the long hard way around to make the Kindle accessible rather than doing it the simple way by making only the Kindle for iOS app and Kindle for Mac app accessible so that you get what you want sooner rather than later? Remember the iPhone and the iPod touch can easily fit in a small pocket, you try doing that with Kindle keyboard. - Gene

On Dec 14, 2012, at 7:36 AM, "Russ Kiehne" <russ94577@xxxxxxxxx> wrote:

Doing some research, I found the following from NFB. I can't see buying a Kindle Fire at this point in time. I'll continue to use my Kindle Keyboard to reae Kindle books.

Amazon, Why Do You Keep Burning Blind Readers?
Submitted by cvangerven on Fri, 12/07/2012 - 13:00
Blog Date:
Friday, December 7, 2012
By Amy Mason

According to ZDNet and Engadget the Kindle Fire will be getting Explore by
Touch and Voice Guide to provide
accessibility features to blind and visually impaired customers.
These features were first introduced in Google's Android, Ice Cream Sandwich
operating system. (This is the basis of the OS for the Kindle Fire and Fire HD
which has been heavily skinned by Amazon for the device.)  Google has since
released Jelly Bean which has improved markedly on accessibility.  If this
were Amazon's only weakness,
an out-of-date OS, I would be disappointed, but I would understand. This is
not, however, Amazon's only problem.
Their weakness instead, appears to be a disregard for the wishes of its blind
consumers.
Blind people want Kindle books. We want them badly enough that I know several
blind people who have chosen to buy the Kindle Keyboard, despite being unable
to do anything more than start and stop text-to-speech on their books.  The
PC edition (with accessibility plug-in) is slightly better.  If a user is
willing to sit at a PC, they can read by navigational elements as small as a
sentence at a time, and as large as a page (seriously, you have to sit at the
computer and turn every page.  What a thrilling way to read a book!)
I hear a few of you saying, "Ok, Amy, so you are upset about the past, but now
Amazon is offering this additional accessibility in the Fire".  I am sorry to
disappoint
you, but for all intents and purposes it did not improve on their existing efforts.
We purchased a Kindle Fire HD, and received it last Friday.  We read on
Amazon's website that there were accessibility features, so we felt that we
had to do our due diligence and test their work. First of all, when you get
the device,
you have to have a sighted person turn on the accessibility features because
there is no way for a blind person to turn them on independently.
Secondly, access is limited to the device settings, the collection of books in
a user's library, the primary navigation buttons (back, home, and more) and
allowing you to start and stop text-to-speech on a book.  A sighted reader on
this tablet has the capability to browse the Web, play music, play audio
books, download and read magazines and newspapers, buy Android apps, read
e-mail, view documents (this ay be accessible, I didn't get a chance to check),
browse photos, voice chat, and read books.  We are limited to access to the
settings, navigating our library, and using the digitized speech equivalent of
a cassette tape.  We can play and pause speech, and it will read continuously,
just like on the Kindle Keyboard, but we cannot navigate accessibly.  No
headings, paragraphs, pages, sentences, words or characters can be
distinguished, nor can you go back accessibly. Tables of contents and social
media integration are likewise unavailable to blind users.
We were concerned by these conclusions, and decided that perhaps we were
missing some details, so we called the company. (Accessibility was a very
small part of the help page after all.)  We spoke with two different customer
service reps, and indeed, the reps verified that yes, this is the extent of
the accessibility of the device.
It is hard to see the accessibility features in the Kindle Fire as a gesture
of goodwill.
Amazon is familiar enough with what true accessibility looks like, both
directly from us, from the work their competition has done, and even from the
screen access packages it requires to allow a PC user to read with text to
speech on a computer.
It cannot claim ignorance when Google, Apple, and Microsoft all offer far more
accessible devices (they all have their problems, but let's be honest, these
guys are all making a legitimate effort.). Furthermore, both the iPad and the
Nexus 7 are confirmed to offer accessible eReaders from other creators (several of which can be used with Braille) while no access to Kindle books is available on any of these platforms.
Amazon needs to stop burning blind readers with these half-hearted attempts at
accessibility in all versions of the Kindle, including the Fire. What is
needed now is for it to implement real accessibility, rather than expecting
blind readers to accept a cassette tape equivalent in an era of multi-purpose
tablets.


                Sandy Licht
Turn right, then go straight!

        Jeremiah 29:11-14 (Amplified Bible)

11For I know the thoughts and plans that I have for you, says the Lord, thoughts and plans for welfare and peace and not for evil, to give you hope in your final outcome.

12Then you will call upon Me, and you will come and pray to Me, and I will hear and heed you.

13Then you will seek Me, inquire for, and require Me [as a vital necessity] and find Me when you search for Me with all your heart.(A)

14I will be found by you, says the Lord, and I will release you from captivity and gather you from all the nations and all the places to which I have driven you, says the Lord, and I will bring you back to the place from which I caused you to be carried away captive.


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