Hello again Since my earlier email, I have now followed all the helpful webn sites I was given. The programme Derek Ayshford recommended gave me "PDF converter and replacement Microsoft Office (now 3.3)" Brenda Daniels address also allowed me to download Internet Explorer 8; However, the e mails still will not open!. Mike Bean's suggestion asks me for information I don't understand! So I am still not wining, but I have lots of lovely new programmes which I don't believe I need, such as ability to show slide shows, or make Power Point presentations. Thanks to Brenda Daniel for offering to 'translate' the email I was concerned about, but Ron had already done that for me. Any other ideas? Shirley S. ----- Original Message ----- From: brenda daniel To: u3aavcuss@xxxxxxxxxxxxx Sent: Thursday, April 19, 2012 8:53 AM Subject: [u3aavcuss] Re: E mail attachments I cannot open Folks, From Colin, O.B.O. Brenda Daniel: This one works fine on our XP machine. We can now open .docx files OK. Give it a try. http://www.microsoft.com/download/en/details.aspx?id=3