Hi Shirley, Its very comforting to know someone else who has the same problem as me - I just give up and assume I'm too late to dally with such things. Regards Joan ----- Original Message ----- From: Shirley Stokes To: u3aavcuss@xxxxxxxxxxxxx Sent: Wednesday, April 18, 2012 12:30 PM Subject: [u3aavcuss] E mail attachments I cannot open Good morning everyone I have received an e mail from the District Council with an attachment which I cannot open. (This often happens, and I now know how to ask friends to re-send using a different form, but don't want to have to write similarly to outside agencies). The following message appears when I try to open them 'This file does not have a programme associated with it for performing this action. Create an Association in the Folder Options Control Panel' I am still using Windows XP and cannot find the 'Options Control Panel'. I have tried all the folder files, and associated options but nothing seems to have anything to do with the required action! I think that at some stage I must get a more up-to-date computer, but am partly put off by the fact that as soon as one does that, they bring out a new programme. Shirley Stokes