When using tsshutdn works for the most part but has hung in the past and lately has once again. Is there a recommended utility or procedure/batch file set which can ensure the process of shutdown/restart does not get hung up? Thanks. Steve Parr Systems Analyst, Citrix Support Tech. & Comm. Group, IT Metroland Printing, Publishing and Distributing Ltd. sparr@xxxxxxxxxxxxx <mailto:sparr@xxxxxxxxxxxxx> phone 905-279-0440 cell 416-219-3016