[THIN] Re: Web Interface OMG HELP HELP
- From: jpc@xxxxxxxxxxx (Joseph P Ciccolo)
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 18 Jun 2004 14:38:27 -0400
thanks
Joseph P Ciccolo
Network Engineer
Tsd Inc.
jpc@xxxxxxxxxxx
978-794-1400 x8018
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Claus, Brian
Sent: Friday, June 18, 2004 2:36 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Web Interface OMG HELP HELP
Yes, I agree here. Your WI Server is pointing to one or more servers
for XML. XML will tell WI what published apps are available. If WI is
only pointing to 1 server and that server goes down or the XML service
hangs then you're S.O.L.
Any luck yet?
________________________________
Brian Claus, MCP, Network+, A+
Network Administrator
WESCO Distribution, Inc.
________________________________
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Shonk, Joe - Perot
Sent: Friday, June 18, 2004 2:07 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Web Interface OMG HELP HELP
Reset the IMA service and the Citrix XML service on the Citrix
Servers.
Joe
________________________________
From: Stratton, Doug MSER:EX
[mailto:Doug.M.Stratton@xxxxxxxxxxxxxxx]
Sent: Friday, June 18, 2004 10:51 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Web Interface OMG HELP HELP
Everyone who is using the full client (not going via the web
interface) is able to get in and can see the applications.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Patten
Sent: Fri, June 18, 2004 10:31 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Web Interface OMG HELP HELP
Have you verified the Citrix XML service and the Program
neighborhood service are running on the Citrix servers? I had my apps
vanish when one or the other of those services crashed. Same with the
ICA browser service
-----Original Message-----
From: Stratton, Doug MSER:EX
[mailto:Doug.M.Stratton@xxxxxxxxxxxxxxx]
Sent: Friday, June 18, 2004 1:29 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Web Interface OMG HELP HELP
First off let me say that I am not the person
who has been managing this part of the citrix infrastructure we have.
Second let me say that for some strange reason
both the people who do have gone on holidays the same day.
Now here is the problem.
First thing this morning I get an alert saying
people can't see the applications when they logon to the web interface.
Sure enough I log on with a few different id's
and get nothing. No published applications listed.
I have done the one thing I can think of and
reboot the web interface server. Nothing.
We are using a sta/csg config (don't ask me to
explain that as I only know the words :)
Is there anyone out there that can tell me what
steps I should do to try and resolve this?
Bad news is I think I have limited admin rights
on the web interface server but might be able to get that corrected.
Thanks
Doug Stratton
Operations Engineering
Workstations Services Branch
CITS, Solutions BC, Province of BC
4000 Seymour Place, Victoria B.C.
Telephone: (250) 356-6678
Email: Doug.M.Stratton@xxxxxxxxxxxxxxx
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