[THIN] Re: Web Interface OMG HELP HELP
- From: "Shonk, Joe - Perot" <JShonk@xxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Fri, 18 Jun 2004 11:06:50 -0700
Reset the IMA service and the Citrix XML service on the Citrix Servers.
Joe
_____
From: Stratton, Doug MSER:EX [mailto:Doug.M.Stratton@xxxxxxxxxxxxxxx]
Sent: Friday, June 18, 2004 10:51 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Web Interface OMG HELP HELP
Everyone who is using the full client (not going via the web interface) is
able to get in and can see the applications.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jason Patten
Sent: Fri, June 18, 2004 10:31 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Web Interface OMG HELP HELP
Have you verified the Citrix XML service and the Program neighborhood
service are running on the Citrix servers? I had my apps vanish when one or
the other of those services crashed. Same with the ICA browser service
-----Original Message-----
From: Stratton, Doug MSER:EX [mailto:Doug.M.Stratton@xxxxxxxxxxxxxxx]
Sent: Friday, June 18, 2004 1:29 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Web Interface OMG HELP HELP
First off let me say that I am not the person who has been managing this
part of the citrix infrastructure we have.
Second let me say that for some strange reason both the people who do have
gone on holidays the same day.
Now here is the problem.
First thing this morning I get an alert saying people can't see the
applications when they logon to the web interface.
Sure enough I log on with a few different id's and get nothing. No
published applications listed.
I have done the one thing I can think of and reboot the web interface
server. Nothing.
We are using a sta/csg config (don't ask me to explain that as I only know
the words :)
Is there anyone out there that can tell me what steps I should do to try and
resolve this?
Bad news is I think I have limited admin rights on the web interface server
but might be able to get that corrected.
Thanks
Doug Stratton
Operations Engineering
Workstations Services Branch
CITS, Solutions BC, Province of BC
4000 Seymour Place, Victoria B.C.
Telephone: (250) 356-6678
Email: Doug.M.Stratton@xxxxxxxxxxxxxxx
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