[THIN] Re: Urgent help needed: client printers auto-creation.
- From: "Pavlo Ignatusha" <PIGNATUSHA@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 4 Nov 2005 13:13:26 -0500
Bruce,
But my spooler is not showing the stopped state - it says that the service is
up and running. I use windows 2000 recovery options for the Print Spooler to
restart it every time it crashes, but as far as logs say it did not crash at
all.
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. (613) 732-3675 #6150
fax. (613) 732-9986
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of
Bruce Jarrett-Norton
Sent: November 4, 2005 12:34 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Urgent help needed: client printers auto-creation.
I do not know.. We have this problem ever so often and have not been able to
track it down. Sometime the print spooler crashes and the no printers
installed message comes up and we know to check the print spooler.
I am not sure where to go other than that.
Bruce
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Pavlo Ignatusha
Sent: Friday, November 04, 2005 12:31 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Urgent help needed: client printers auto-creation.
Bruce,
it worked! after I restarted spooler all the printers that were disconnected
come back.
The question is what is the problem? The thing is there were some autocreated
client printers even before I restarted spooler but after the restart the rest
of printers came up in Printers folder.
Do I have a problem driver in citrix? I generally try to use only PCL5e but
there can be occasional PCL6... On top of it I see new drivers pushed to
servers even though I disabled installing native drivers....
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. (613) 732-3675 #6150
fax. (613) 732-9986
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of
Bruce Jarrett-Norton
Sent: November 4, 2005 11:45 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Urgent help needed: client printers auto-creation.
Try stopping and restarting the print spooler on the specific Citrix server.
Bruce Jarrett-Norton
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Pavlo Ignatusha
Sent: Friday, November 04, 2005 11:35 AM
To: Org Thin (E-mail)
Subject: [THIN] Urgent help needed: client printers auto-creation.
Hi group,
I had my printer environment nicely working up until about 2 weeks ago when I
started receiving helpdesk calls from users the were unable to print to their
client printers. The applications will say "No printers installed. Use Control
Panel...". PRINTCFG shows all the client printers in "Disconnected" state.
Attempts to connect them hangs PRINTCFG. The session remains responsive. No
errors in event Log whatsoever related to this. This happens for both printers
with native drivers on the servers and these that do not have them and use
Universal driver. Printers arranged through CMS and imported printserver seem
to work fine.
No recent changes were done on the servers. Server are not updated with MS
patches.
Farm is 4 W2K SP4 servers Citrix XP3/SP4
Priner settings in CMC:
-Use universal driver only when native driver is not available
-Automatically install native drivers UNCHECKED
-Autocreate client printers when user logs on CHECKED
-Inherit client printers settings for keeping printed documents CHECKED
-All client printers
Any help is greatly appreciated as we're drowning in the helpdesk
calls.....SOS!
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. (613) 732-3675 #6150
fax. (613) 732-9986
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