[THIN] Re: Urgent help needed: client printers auto-creation.
- From: "Bruce Jarrett-Norton" <bjarrett@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 4 Nov 2005 11:45:20 -0500
Try stopping and restarting the print spooler on the specific Citrix
server.
Bruce Jarrett-Norton
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Pavlo Ignatusha
Sent: Friday, November 04, 2005 11:35 AM
To: Org Thin (E-mail)
Subject: [THIN] Urgent help needed: client printers
auto-creation.
Hi group,
I had my printer environment nicely working up until about 2
weeks ago when I started receiving helpdesk calls from users the were
unable to print to their client printers. The applications will say "No
printers installed. Use Control Panel...". PRINTCFG shows all the client
printers in "Disconnected" state. Attempts to connect them hangs
PRINTCFG. The session remains responsive. No errors in event Log
whatsoever related to this. This happens for both printers with native
drivers on the servers and these that do not have them and use Universal
driver. Printers arranged through CMS and imported printserver seem to
work fine.
No recent changes were done on the servers. Server are not
updated with MS patches.
Farm is 4 W2K SP4 servers Citrix XP3/SP4
Priner settings in CMC:
-Use universal driver only when native driver is not available
-Automatically install native drivers UNCHECKED
-Autocreate client printers when user logs on CHECKED
-Inherit client printers settings for keeping printed documents
CHECKED
-All client printers
Any help is greatly appreciated as we're drowning in the
helpdesk calls.....SOS!
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. (613) 732-3675 #6150
fax. (613) 732-9986
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