[THIN] Re: Thin Client ... NeoWare ???

  • From: "White, Collin" <cwhite@xxxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Wed, 4 Sep 2002 10:25:43 -0400

I have received the same error, although only a couple of times.  I have
about 15 Capio 608's that I use.  When I have gotten the error, I have set
it back to factory defaults, reconfigured the unit, and things seem to be
okay after that.  I have the latest client and only use TCP also.  I would
be interested to see how many other people are experiencing this.

Collin White

-----Original Message-----
From: Mark Guzzo [mailto:marguz@xxxxxxxxxxxxx]
Sent: Tuesday, September 03, 2002 11:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Thin Client ... NeoWare ???



Hello to all :-)

We have been seeing a very strange issue with the thin clients by NeoWare.
The device would give an "I/O Error" right before it should give the Windows
logon screen. If you click to x out of the "I/O Error" it loops and gives
the error again. If you turn the box off for about ten seconds and on again
you have a 1 in 5 chance of it working.

I called NeoWare tech support and thay had no idea of such an error. I asked
for the latest firmware upgrade to bring the ICA client to '6.2 build 995'
from '6.2 build 985'. After the firmware burn I still get this error. 

The NeoWare tech told me to try and only use TCP (not TCP+HTTP) browsing to
see if that would help. I did, it didn't :-( 

Any ideas?

NeoWare device is...
WinCE ver. 3.0
Neo Rev. 5.3.1
ICA ver. 6.2 build 995
___
Mark Guzzo
Sinai Health Systems
Citrix Administrator
773.257.5799


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