[THIN] Re: Thin Client ... NeoWare ???

  • From: "chris harrison" <chris@xxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 4 Sep 2002 09:25:06 -0500

Mark,
        Which Neoware device is this?  a Capio or an Eon or something else?  =
I've not seen this before but I have several clients using them and can =
ask around....

chris

-----Original Message-----
From: Mark Guzzo [mailto:marguz@xxxxxxxxxxxxx]
Sent: Tuesday, September 03, 2002 10:09 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Thin Client ... NeoWare ???



Hello to all :-)

We have been seeing a very strange issue with the thin clients by =
NeoWare. The device would give an "I/O Error" right before it should =
give the Windows logon screen. If you click to x out of the "I/O Error" =
it loops and gives the error again. If you turn the box off for about =
ten seconds and on again you have a 1 in 5 chance of it working.

I called NeoWare tech support and thay had no idea of such an error. I =
asked for the latest firmware upgrade to bring the ICA client to '6.2 =
build 995' from '6.2 build 985'. After the firmware burn I still get =
this error.=20

The NeoWare tech told me to try and only use TCP (not TCP+HTTP) browsing =
to see if that would help. I did, it didn't :-(=20

Any ideas?

NeoWare device is...
WinCE ver. 3.0
Neo Rev. 5.3.1
ICA ver. 6.2 build 995
___
Mark Guzzo
Sinai Health Systems
Citrix Administrator
773.257.5799


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server-based questions, issues and incidents.
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