[THIN] Re: Support level required?
- From: "Stratton, Doug MSER:EX" <Doug.M.Stratton@xxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Mon, 16 May 2005 10:39:43 -0700
I agree but I did not design. :)
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From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Steve Greenberg
Sent: Thu, May 12, 2005 4:59 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Support level required?
100 blades does not sound realistic to support 10,000 users, certainly
possibly, but very unlikely........
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd. suite D8453
Scottsdale, AZ 85262
(602) 432-8649
(602) 296-0411 fax
steveg@xxxxxxxxxxxxxx
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From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Stratton, Doug MSER:EX
Sent: Thursday, May 12, 2005 1:21 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Support level required?
Manage user problems on the servers (apps, printing, access)
Build/add new servers to farm (mostly automated at this point)
Install/test new applications.
Patch management
Network issue resolution/escalation (not our network)
We are told there will be up to 10,000 users.
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From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Bruce Jarrett-Norton
Sent: Thu, May 12, 2005 9:12 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Support level required?
What are the job duties that the support will be required to provide?
Bruce
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Stratton, Doug MSER:EX
Sent: Thursday, May 12, 2005 12:10 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Support level required?
We are in the process of setting up a service for the provincial government
here. It looks like we may end up with 100 or more blades with w2k3 server
and CMFPSv3 on them. We will have 2-4or5 servers per ministry. Each set
will have different configurations to meet the needs of the specific
ministry. Office 2003, acrobat reader and a few other apps are standard.
Users are all over the province. We will not be managing the network. Just
the servers and the client side (pc/tc).
Anyone have some idea of the number of support staff that might be required
for this type of environment? We are starting with 2 + one supervisor.
Thanks
_______________________________________________
Doug Stratton
CITS
Technology Development Analyst
Work: 250-704-1861
doug.m.stratton@xxxxxxxxx <mailto:doug.m.stratton@xxxxxxxxx>
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