[THIN] Re: Support level required?
- From: "Stratton, Doug MSER:EX" <Doug.M.Stratton@xxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Thu, 12 May 2005 13:21:13 -0700
Manage user problems on the servers (apps, printing, access)
Build/add new servers to farm (mostly automated at this point)
Install/test new applications.
Patch management
Network issue resolution/escalation (not our network)
We are told there will be up to 10,000 users.
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Bruce Jarrett-Norton
Sent: Thu, May 12, 2005 9:12 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Support level required?
What are the job duties that the support will be required to provide?
Bruce
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Stratton, Doug MSER:EX
Sent: Thursday, May 12, 2005 12:10 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Support level required?
We are in the process of setting up a service for the provincial government
here. It looks like we may end up with 100 or more blades with w2k3 server
and CMFPSv3 on them. We will have 2-4or5 servers per ministry. Each set
will have different configurations to meet the needs of the specific
ministry. Office 2003, acrobat reader and a few other apps are standard.
Users are all over the province. We will not be managing the network. Just
the servers and the client side (pc/tc).
Anyone have some idea of the number of support staff that might be required
for this type of environment? We are starting with 2 + one supervisor.
Thanks
_______________________________________________
Doug Stratton
CITS
Technology Development Analyst
Work: 250-704-1861
doug.m.stratton@xxxxxxxxx <mailto:doug.m.stratton@xxxxxxxxx>
_______________________________________________
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