[THIN] Re: Stuck Profile

  • From: "Lambert, Ryan" <rlambert@xxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 1 Sep 2004 21:25:50 -0400

Hi David,

I don't know if you have this fixed, yet, but I suspect this might cure your
issue. Sometimes in a TS environment the user hive is not properly unloaded,
and the way to do this without rebooting is to manually unload. If you've
gotten this fixed with a reboot or some such, perhaps this will be of some
value down the road.

1. Download getsid.exe (Can get it from the Microsoft site)

2. Go to a command prompt and type: getsid \\servername username
\\servername username. This compares the sid of a user on two domain
controllers (pretty sure this can be run against the terminal server/s as a
parameter, as well). 

Once you've obtained the proper sid...

3. Open up regedt32. Nav to HKEY_USERS and look for the sid that matches the
username you queried. There are usually two entries for the user, which
would be something like:

S-1-5-21-1823904209-1349024928-8394082193-13632
S-1-5-21-1823904209-1349024928-8394082193-13632_Classes

You'll always see the second one (_Classes) if the hive failed to unload
properly. Click on the entry, then go to Registry -> Unload Hive. Voila.

Also, as Tasita suggested, I've found since I have started using UPHClean on
all of my Terminal Servers, I haven't really had many profile issues to deal
with.

Hope that helps.

-R

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Tasita Ebacher
Sent: Wednesday, September 01, 2004 3:05 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Stuck Profile

Do you use UPHClean? 

http://www.microsoft.com/downloads/details.aspx?FamilyID=1b286e6d-8912-4e18-
b570-42470e2f3582&displaylang=en

Tasita Ebacher
702 Communications
Data Systems Engineer
CCNA


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Turman, David C.
Sent: Wednesday, September 01, 2004 11:31 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Stuck Profile

 
        How do I unload a stuck profile? I deleted in User Profiles but it
said Directory not Empty.
        Then I used delprof and it said it deleted it but the NTUSER.DAT is
still in documents
        and settings and cannot be deleted since it is in use. Is this a
reboot situation?

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This Weeks Sponsor triCerat:
Have you had your fill of printing support calls, unauthorized apps running on 
unsecured Terminal Servers, profile headaches, and application performance 
problems? Join us and learn how you can have a less demanding on-demand 
enterprise!
http://www.tricerat.com/?page=events#register 
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