That's his user hive. Use regedt32, HKEY_Users, and you'll see SIDs of all loaded profile hives. Find the one in question, by expanding the SID and looking in the Volatile Environment key. Once you've found the right one, highlight the SID, and Registry-Unload hive. Make sure you have the right one selected, or you'll screw somebody. Bruce Heavner RapidApp Sr. Network Engineer bheavner@xxxxxxxxxxxx -----Original Message----- From: Turman, David C. [mailto:david_turman@xxxxxxxxxxxxxxxx] Sent: Wednesday, September 01, 2004 11:31 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Stuck Profile How do I unload a stuck profile? I deleted in User Profiles but it said Directory not Empty. Then I used delprof and it said it deleted it but the NTUSER.DAT is still in documents and settings and cannot be deleted since it is in use. Is this a reboot situation?