[THIN] Re: SSL errors
- From: "Jason Patten" <jasoncitrix@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Fri, 6 Jun 2008 11:18:55 -0400
I will double check it
On Fri, Jun 6, 2008 at 11:11 AM, Andy Friar <Andy.Friar@xxxxxxxxxxx> wrote:
> Yes it would be more widespread and if it's only happening the 1 in 1200
> then it's more likely to be something client end.
>
>
>
> I would check if the 2 lists match though.
>
>
>
> Rgds
>
>
> Andy
>
>
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Jason Patten
> *Sent:* 06 June 2008 15:19
>
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: SSL errors
>
>
>
> If that was the case, wouldn't I be getting far more errors than just one
> user?
> Currently I only have one user expierencing it, out of about 1200. And
> generaly its never more than one or two users total at a time. If the STA
> was screwed up wouldn't it be a far more wide-spread issue?
>
> On Fri, Jun 6, 2008 at 10:13 AM, Andy Friar <Andy.Friar@xxxxxxxxxxx>
> wrote:
>
> Remove and readd all STA's from both WI and CSG,
>
> Ensure they are both exactly the same.
>
>
>
> Rgds
>
>
>
> Andy
>
>
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Jason Patten
> *Sent:* 06 June 2008 15:01
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: SSL errors
>
>
>
> I have done that with them and it generally doesn't correct the problem.
> In 99% of all cases it goes away on its own in about 24 hours, but some of
> our customers don't want to hear that. And there is always the one or two
> that it keeps going on.
> I have one right now he has been getting the error for almost a week. I am
> not sure what else to check. we have installed the 10.2 client, and flushed
> the DNS.
>
> On Thu, Jun 5, 2008 at 4:06 PM, Greg Reese <gareese@xxxxxxxxx> wrote:
>
> you can put it behind a shortcut too.
>
> you could wrap it all in a script that flushes dns, then launches IE to
> connect them. The point a shortcut to the script. Then every time they
> double click the icon, things fire off right.
>
>
>
> On Thu, Jun 5, 2008 at 2:33 PM, Raffensberger, Stephen D <
> sraffens@xxxxxxxxxxxxxxxxx> wrote:
>
> Teach them how to do "ipconfig /flushdns" or write a script that does it
> for them?
>
>
>
> Steve Raffensberger
> Sovereign Bank Citrix Administrator
> 1125 Berkshire Boulevard
> Wyomissing, PA 19610
> Email: sraffens@xxxxxxxxxxxxxxxxx
> ------------------------------
>
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Jason Patten
> *Sent:* Wednesday, June 04, 2008 9:32 AM
> *To:* thin
> *Subject:* [THIN] SSL errors
>
>
>
> I just wanted to confirm a couple of things that I have been thinking...
> Generally during a given week, we will have one or two users that spend the
> day getting the "unable to establish a connection to the Citrix SSL server,
> the SSL erver you have selected is not accepting connections"
> Since it is almost never more then one or two users out of the almost 1200
> we have logging in at peak times I am certain it is not a failure on our
> end. If I remember correctly, if the DNS does not resolve properly for the
> SSL connection that error will occur.
> It also generally goes away within 24 hours. This makes me think it is an
> issue with the client's DNS resolution. Are there any simple steps I can
> take aside from waiting to try and correct this issue? With our clients
> most all of them have no access to anything beyond their PC (no ability to
> modify or play with their network settings.
> We have a very heterogenous client base, most of them being back office PCs
> at hotels so the users are very limited in their knowledge and have limited
> IT resources at their disposal.
> We are running PS 4.5 and WI4 on W2k3 servers.
>
>
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