[THIN] Re: SSL errors

  • From: "Jason Patten" <jasoncitrix@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Fri, 6 Jun 2008 10:01:02 -0400

I have done that with them and it generally doesn't correct the problem.
In 99% of all cases it goes away on its own in about 24 hours, but some of
our customers don't want to hear that.  And there is always the one or two
that it keeps going on.
I have one right now he has been getting the error for almost a week.  I am
not sure what else to check. we have installed the 10.2 client, and flushed
the DNS.

On Thu, Jun 5, 2008 at 4:06 PM, Greg Reese <gareese@xxxxxxxxx> wrote:

> you can put it behind a shortcut too.
> you could wrap it all in a script that flushes dns, then launches IE to
> connect them.  The point a shortcut to the script.  Then every time they
> double click the icon, things fire off right.
> On Thu, Jun 5, 2008 at 2:33 PM, Raffensberger, Stephen D <
> sraffens@xxxxxxxxxxxxxxxxx> wrote:
>>  Teach them how to do "ipconfig /flushdns" or write a script that does it
>> for them?
>> Steve Raffensberger
>> Sovereign Bank Citrix Administrator
>> 1125 Berkshire Boulevard
>> Wyomissing, PA 19610
>> Email: sraffens@xxxxxxxxxxxxxxxxx
>>   ------------------------------
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Jason Patten
>> *Sent:* Wednesday, June 04, 2008 9:32 AM
>> *To:* thin
>> *Subject:* [THIN] SSL errors
>> I just wanted to confirm a couple of things that I have been thinking...
>> Generally during a given week, we will have one or two users that spend
>> the day getting the "unable to establish a connection to the Citrix SSL
>> server, the SSL erver you have selected is not accepting connections"
>> Since it is almost never more then one or two users out of the almost 1200
>> we have logging in at peak times I am certain it is not a failure on our
>> end. If I remember correctly, if the DNS does not resolve properly for the
>> SSL connection that error will occur.
>> It also generally goes away within 24 hours. This makes me think it is an
>> issue with the client's DNS resolution.  Are there any simple steps I can
>> take aside from waiting to try and correct this issue?  With our clients
>> most all of them have no access to anything beyond their PC (no ability to
>> modify or play with their network settings.
>> We have a very heterogenous client base, most of them being back office
>> PCs at hotels so the users are very limited in their knowledge and have
>> limited IT resources at their disposal.
>> We are running PS 4.5 and WI4 on W2k3 servers.
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