[THIN] Re: SSL errors

  • From: "Andy Friar" <Andy.Friar@xxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Fri, 6 Jun 2008 15:13:39 +0100

Remove and readd all STA's from both WI and CSG,

Ensure they are both exactly the same.






From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: 06 June 2008 15:01
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: SSL errors


I have done that with them and it generally doesn't correct the problem.
In 99% of all cases it goes away on its own in about 24 hours, but some
of our customers don't want to hear that.  And there is always the one
or two that it keeps going on.
I have one right now he has been getting the error for almost a week.  I
am not sure what else to check. we have installed the 10.2 client, and
flushed the DNS.

On Thu, Jun 5, 2008 at 4:06 PM, Greg Reese <gareese@xxxxxxxxx> wrote:

you can put it behind a shortcut too.

you could wrap it all in a script that flushes dns, then launches IE to
connect them.  The point a shortcut to the script.  Then every time they
double click the icon, things fire off right.


On Thu, Jun 5, 2008 at 2:33 PM, Raffensberger, Stephen D
<sraffens@xxxxxxxxxxxxxxxxx> wrote:

Teach them how to do "ipconfig /flushdns" or write a script that does it
for them?


Steve Raffensberger
Sovereign Bank Citrix Administrator
1125 Berkshire Boulevard
Wyomissing, PA 19610
Email: sraffens@xxxxxxxxxxxxxxxxx


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: Wednesday, June 04, 2008 9:32 AM
To: thin
Subject: [THIN] SSL errors


I just wanted to confirm a couple of things that I have been thinking...
Generally during a given week, we will have one or two users that spend
the day getting the "unable to establish a connection to the Citrix SSL
server, the SSL erver you have selected is not accepting connections"
Since it is almost never more then one or two users out of the almost
1200 we have logging in at peak times I am certain it is not a failure
on our end. If I remember correctly, if the DNS does not resolve
properly for the SSL connection that error will occur.
It also generally goes away within 24 hours. This makes me think it is
an issue with the client's DNS resolution.  Are there any simple steps I
can take aside from waiting to try and correct this issue?  With our
clients most all of them have no access to anything beyond their PC (no
ability to modify or play with their network settings.
We have a very heterogenous client base, most of them being back office
PCs at hotels so the users are very limited in their knowledge and have
limited IT resources at their disposal.
We are running PS 4.5 and WI4 on W2k3 servers.

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