[THIN] Profile Issue

  • From: "Michael McClelland" <mmcclelland@xxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 10 Jun 2004 09:49:42 -0500

Hello,

We are running a Citrix XP farm and we have one user who us unable to log on to 
one of the servers, the user is able to log on to the other servers without any 
problems.  The error message that she received is as follows:

"Windows cannot log you on becuase the profile cannot be loaded. Contact your 
network administrator.

DETAIL - Access is denied."

There are two errors that show up the application log, those errors are as 
follows:

"RegLoadKey failed. Return value Access is denied.  for C:\Documents and 
Settings\username\Local Settings\Application 
Data\Microsoft\Windows\\UsrClass.dat."

(username - lists name of user)

and

"Windows cannot log you on because the profile cannot be loaded. Contact your 
network administrator.

DETAIL - Access is denied."

Both are Event ID: 1000 and Source: Userenv.  

As I stated before, this is only happening on one of the three servers that are 
in the farm.  I ran the UPHClean program and that did not help.

Any assitance on this would be greatly appreciatesd, so thanks in advance.

- Michael R. McClelland

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