[THIN] Re: Profile Issue
- From: "Michael McClelland" <mmcclelland@xxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>, <Neil.Braebaum@xxxxxxxxxxxxxxxxx>
- Date: Thu, 10 Jun 2004 10:46:53 -0500
The OS that we are running is W2K SP4. I haven't checked the GPO option yet or
the local caching of profiles.
I cannot reboot the server, since it is currently in production. I will reboot
it this evening to see if that helps
I'll check on the GPO option and the local caching and hopefully one of the
three will take care of it.
Thanks,
Michael R. McClelland
>>> Neil.Braebaum@xxxxxxxxxxxxxxxxx 06/10/04 10:14AM >>>
Look at this, I can only think their registry hive is still loaded and
won't unload.
As for uphclean, it should run as service and monitor stuff and unload
as required.
You may need a reboot to clear this.
Do you have local caching of profiles turned off?
What OS are your terminal servers, and what service pack? Not that I
think it should be connected, given the error message you've given, but
have you applied the GPO option / registry change for folder profile
ownership checking?
Neil
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Michael McClelland
> Sent: 10 June 2004 15:50
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Profile Issue
>
>
> Hello,
>
> We are running a Citrix XP farm and we have one user who us
> unable to log on to one of the servers, the user is able to
> log on to the other servers without any problems. The error
> message that she received is as follows:
>
> "Windows cannot log you on becuase the profile cannot be
> loaded. Contact your network administrator.
>
> DETAIL - Access is denied."
>
> There are two errors that show up the application log, those
> errors are as follows:
>
> "RegLoadKey failed. Return value Access is denied. for
> C:\Documents and Settings\username\Local Settings\Application
> Data\Microsoft\Windows\\UsrClass.dat."
>
> (username - lists name of user)
>
> and
>
> "Windows cannot log you on because the profile cannot be
> loaded. Contact your network administrator.
>
> DETAIL - Access is denied."
>
> Both are Event ID: 1000 and Source: Userenv.
>
> As I stated before, this is only happening on one of the
> three servers that are in the farm. I ran the UPHClean
> program and that did not help.
>
> Any assitance on this would be greatly appreciatesd, so
> thanks in advance.
>
> - Michael R. McClelland
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