Is it a roaming profile? Check this out. http://support.microsoft.com/default.aspx?scid=kb;[LN];327462 >>> mmcclelland@xxxxxxxxxxxx 6/10/2004 10:49:42 AM >>> Hello, We are running a Citrix XP farm and we have one user who us unable to log on to one of the servers, the user is able to log on to the other servers without any problems. The error message that she received is as follows: "Windows cannot log you on becuase the profile cannot be loaded. Contact your network administrator. DETAIL - Access is denied." There are two errors that show up the application log, those errors are as follows: "RegLoadKey failed. Return value Access is denied. for C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Windows\\UsrClass.dat." (username - lists name of user) and "Windows cannot log you on because the profile cannot be loaded. Contact your network administrator. DETAIL - Access is denied." Both are Event ID: 1000 and Source: Userenv. As I stated before, this is only happening on one of the three servers that are in the farm. I ran the UPHClean program and that did not help. Any assitance on this would be greatly appreciatesd, so thanks in advance. - Michael R. McClelland ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID7 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=147 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm