[THIN] Re: PNAGENT issue connecting from the outside...
- From: "Sethu-Relax" <sethu@xxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 11 Feb 2008 12:41:11 +0530
any solution for this I am also encouting this problem and citrix is not
able to solve it my help desk asked me to install some hotfix and the entire
system need to be reinstalled because of an installation error and IMA never
started. If you have found a solution please post it
Sethu
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Scott Hahn
Sent: Friday, February 08, 2008 9:20 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: PNAGENT issue connecting from the outside...
You have to copy the webinterface.conf from your WI external site, to the
pnagent site.
Scottt
On Feb 8, 2008 10:42 AM, Matthew McComas <mmccomas@xxxxxxxxxxxx> wrote:
We've been banging our heads against the wall the last 24 hours trying to
figure out a problem with program neighborhood agent. I was wondering if
you guys could give me some pointers. The issue is that it works on the
inside of the network, but not coming in from the outside (we get "there is
no citrix server configured on the specified address"). Our Web UI works
both inside and outside, so users can still get into the farm from the
outside as long as they use the citrix portal site. It's just when they use
the agent that it does not work. We have NAT'ing working outside in to the
farm and alternate outside IP addresses set up on each farm server. As I
said, the Web UI is working and is configured properly in the Access
Management Console using translated IP addresses. Citrix Secure Gateway is
not configured currently, as we've never used it in the past, and I was
planning on waiting until we upgraded everything to 4.5 to implement this
piece. I'm stumped on how to configure the pn agent. Following some
newsgroup and forum posts, I tried setting the "Edit client-side proxy" to
"Default - None", but this does not work.
Any ideas on something else we could try? Is there a way to test the
pnagent to see if it's trying to access the servers with an internal instead
of an external address? I know with the Web UI this can be done by simply
logging in to the interface and downloading a copy of the ICA file, and
opening it with a text editor. I have noted, that logging on the client
side seems to be lacking.
Thanks,
MM
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