how is your authentication set? I would think passthrough on the inside would work but you would need explicit for the outside users. On Feb 8, 2008 10:01 AM, Matthew McComas <mmccomas@xxxxxxxxxxxx> wrote: > The web portal works from the outside, and both the web portal and the > pnagent work on the inside. The only thing not working is the pnagent on > the outside. > > > > *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On > Behalf Of *Chad Schneider (IT) > *Sent:* Friday, February 08, 2008 9:53 AM > *To:* thin@xxxxxxxxxxxxx > *Subject:* [THIN] Re: PNAGENT issue connecting from the outside... > > > > So....you are trying to use the PNAgent to connect to an internal > connection, but how are the users from outside, getting on the network on > the inside? > > >>> On 2/8/2008 at 9:42 AM, <mmccomas@xxxxxxxxxxxx> wrote: > > We've been banging our heads against the wall the last 24 hours trying to > figure out a problem with program neighborhood agent. I was wondering if > you guys could give me some pointers. The issue is that it works on the > inside of the network, but not coming in from the outside (we get "there is > no citrix server configured on the specified address"). Our Web UI works > both inside and outside, so users can still get into the farm from the > outside as long as they use the citrix portal site. It's just when they use > the agent that it does not work. We have NAT'ing working outside in to the > farm and alternate outside IP addresses set up on each farm server. As I > said, the Web UI is working and is configured properly in the Access > Management Console using translated IP addresses. Citrix Secure Gateway is > not configured currently, as we've never used it in the past, and I was > planning on waiting until we upgraded everything to 4.5 to implement this > piece. I'm stumped on how to configure the pn agent. Following some > newsgroup and forum posts, I tried setting the "Edit client-side proxy" to > "Default – None", but this does not work. > > > > Any ideas on something else we could try? Is there a way to test the > pnagent to see if it's trying to access the servers with an internal instead > of an external address? I know with the Web UI this can be done by simply > logging in to the interface and downloading a copy of the ICA file, and > opening it with a text editor. I have noted, that logging on the client > side seems to be lacking… > > > > Thanks, > > MM >