They must be using the PNagent client. Also when you publish an application (in version 3 and version 4) there is a tick box in the wizard that asks if you want the app to appear in the users start menu. JK Nick Crisp <thinlist.org@xxxxxxxxx> wrote: further to this i am running 2 separate farms for each PS version but these are combined at the web Interface level and apps from both servers appear for a single user without a problem On 11/24/05, Nick Crisp <thinlist.org@xxxxxxxxx > wrote: Hi All I have recently been migrating applications from PS3.0 to PS4.0 but for some unkown reason the applications shortcuts are not appearing in the users desktop when they are published from version 4.0.. we publish everything normally via the web interface, but some users were accessing applications from there start menu shortcuts The thing is.. i never set this up it just happened when users started using the version 9 client, they noticed it had this nifty list of applications appearing, both in the start menu and by right clicking the icon in their taskbar Now that i am moving to PS4.0 users are complaing that it is no longer available.. can anyone tell me how this is setup? i have played with the PN settings via management console in version 4.0 but it makes no difference and version 3 has no settings that enable this behavior as far as i know any ideas? thanks in advance Nick