that's it. like i said, i'm not sure that it will help. just was bugging
me that i couldn't think of the name. :-)
Jeff Pitsch wrote:
I think your referring to SMCConsole. It can be run from server, workstation, etc. Great utility but I'm not sure it would show anything in this case.************************************************
Jeff
On 2/8/06, *Philip Walley* <mythinlist@xxxxxxxxx <mailto:mythinlist@xxxxxxxxx>> wrote:
i may be off base, but isn't/wasn't there a tool in the SDK that could be run on a client workstation to monitor its performance/statistics. Wish I could remember the name of the dang thing. The other part is I don't know if it could help in this situation. I only used it when killing time and such.....
Shane.Rees@xxxxxxxxxx <mailto:Shane.Rees@xxxxxxxxxx> wrote: > > Hi All - this is a bit of a generalised question, but I am after some > kind of guide/document/steps on how to diagnose "frozen" citrix > sessions. We have a reasonable amount of user sessions that > essentially "lock up / freeze" and the only thing that can be done is > to reset the session and have the user log back in again. The > clients are on the same 100MB switched LAN as the Citrix servers, and > the clients vary from Compaq T20 & Neoware thin clients, to > NT4/2000/XP laptops/desktops running ICA clients. The servers are a > mix of 2000 SP4 + Win2k3 SP1 - all running Presentation Server 4. > We have checked the obvious things like server performance/errors, > network performance/errors, swapped out local clients, recreated user > profiles etc, but because the problem is random, and affects random > users, it is difficult to track a pattern/cause. The amount of > sessions that are affected are relatively low in relation to the > amount of concurrent user sessions across the environment (approx. 350 > concurrent connections each day across approx. 14 servers - with maybe > a handful of session lockups per week). Any ideas on how this > type of problem can be diagnosed would be appreciated. > > Cheers, > Shane Rees > Systems Engineer > > Server Management - Network & Infrastructure Support > Mincom Managed Services > Level 6, 193 Turbot Street, > Brisbane, QLD 4000, Australia > Phone +61 (0) 7 3364 9876 > Fax +61 (0) 7 3364 9777 > http://www.mincom.com > > Mincom. The People. The Experience. The Vision. > > This transmission is for the intended addressee only and is > confidential information. If you have received this transmission in > error, please delete it and notify the sender. The contents of this > e-mail are the opinion of the writer only and are not endorsed by the > Mincom Group of companies unless expressly stated otherwise. ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************
