[THIN] Re: How To Diagnose Session Lockups ??
- From: "Andrew Wood" <andrew.wood@xxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 8 Feb 2006 15:34:35 -0000
Are you not thinking of smcconsole?
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Philip Walley
Sent: 08 February 2006 14:38
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: How To Diagnose Session Lockups ??
i may be off base, but isn't/wasn't there a tool in the SDK that could be
run on a client workstation to monitor its performance/statistics.
Wish I could remember the name of the dang thing. The other part is I don't
know if it could help in this situation. I only used it when killing time
and such.....
Shane.Rees@xxxxxxxxxx wrote:
>
> Hi All - this is a bit of a generalised question, but I am after some
> kind of guide/document/steps on how to diagnose "frozen" citrix
> sessions. We have a reasonable amount of user sessions that
> essentially "lock up / freeze" and the only thing that can be done is
> to reset the session and have the user log back in again. The
> clients are on the same 100MB switched LAN as the Citrix servers, and
> the clients vary from Compaq T20 & Neoware thin clients, to
> NT4/2000/XP laptops/desktops running ICA clients. The servers are a
> mix of 2000 SP4 + Win2k3 SP1 - all running Presentation Server 4.
> We have checked the obvious things like server performance/errors,
> network performance/errors, swapped out local clients, recreated user
> profiles etc, but because the problem is random, and affects random
> users, it is difficult to track a pattern/cause. The amount of
> sessions that are affected are relatively low in relation to the
> amount of concurrent user sessions across the environment (approx. 350
> concurrent connections each day across approx. 14 servers - with maybe
> a handful of session lockups per week). Any ideas on how this
> type of problem can be diagnosed would be appreciated.
>
> Cheers,
> Shane Rees
> Systems Engineer
>
> Server Management - Network & Infrastructure Support
> Mincom Managed Services
> Level 6, 193 Turbot Street,
> Brisbane, QLD 4000, Australia
> Phone +61 (0) 7 3364 9876
> Fax +61 (0) 7 3364 9777
> http://www.mincom.com
>
> Mincom. The People. The Experience. The Vision.
>
> This transmission is for the intended addressee only and is
> confidential information. If you have received this transmission in
> error, please delete it and notify the sender. The contents of this
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