[THIN] Re: Hotfixes...
- From: "Chris Fraser" <chrisfraser@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Thu, 4 Nov 2004 08:18:37 -0800
I've heard the same story from Citrix ever since the Winframe days. Just
about the only patches I will apply pro-actively are ones that fix STOP/BSOD
errors. That is one issue I don't want to have to experience before I
justify patching.
On another note... Did any one attend VMWorld in San Diego? I was amazed at
the number of Citrix folks showing up in the VMware world now.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Braebaum, Neil
Sent: Thursday, November 04, 2004 7:46 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Hotfixes...
Hey, for a while, I probably would have thought the same - proactively do
it, and stay current.
I tried that years ago.
Then got my fingers burnt with *service packs* never mind hotfixes.
Automatic updates like Windows update are a different matter, but now, apart
from security stuff, I'd only ever apply hotfixes if they addressed issues
that I was encountering - or likely to.
I've never been entirely convinced with the concept of roll-up hotfix
packages - just strikes me it's taken too long between service packs, and
they've got too many hotfixes that have been succeeded.
Neil
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of John Hardwick
> Sent: 04 November 2004 15:40
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Hotfixes...
>
>
> The speal that I received from Citrix support a couple of days ago...
> as I've always been the one to proactively patch instead of
> reactively... was that all of the hotfixes are tested and developed in
> a Base product
> + that one fix environment. They are not tested as a
> combined product.
>
>
> I made the same point about the recent Ctx rollup patch and was met by
> silence by the Citrix rep.
>
> I haven't had any problems with a fully patched MF 3.0 server.
>
> Other than the usual random Citrix bugs that keep the support folks
> employed.
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Braebaum, Neil
> Sent: Thursday, November 04, 2004 9:07 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Hotfixes...
>
> As to which documentation - I'm not sure without looking. But then
> having it written "authoritatively" in a document is not something I
> need.
>
> However, I've definitely read it from Citrix sources as well as
> Microsoft.
>
> As to the service pack thing, that is a different matter.
>
> By the time a service pack has come along, all the included fixes are
> *meant* to be ratified, and *meant* to not cause issues cumulatively,
> or known problems.
>
> Hotfixes by their very nature (I mean look at the word
> itself) are meant to be specific fixes for specific problems, used in
> an interim basis, before a ratified service pack comes along.
>
> Security patches that might be critical updates from Windows update
> are another matter - but it's quite rash to just apply hotfixes to
> stay current - unless you definitely have a need for them.
>
> Neil
>
> > -----Original Message-----
> > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeff Durbin
> > Sent: 04 November 2004 14:57
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: Hotfixes...
> >
> > Which Citrix documentation? It seems odd that this would be a
> > recommendation, because hotfixes are eventually wrapped up in a
> > service pack which, at least in the case of Microsoft, is
> > universally recommended.
> >
> > > -----Original Message-----
> > > From: thin-bounce@xxxxxxxxxxxxx
> [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > On Behalf Of Braebaum, Neil
> > > Sent: Thursday, November 04, 2004 3:09 AM
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: Hotfixes...
> > >
> > > I've seen this written in both Citrix's documentation, and
> > > Microsoft's before now.
> > >
> > > FWIW, it's always been considered "best practices".
> > >
> > > Neil
> > >
> > > > -----Original Message-----
> > > > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > > On Behalf Of Jeff Durbin
> > > > Sent: 04 November 2004 03:59
> > > > To: thin@xxxxxxxxxxxxx
> > > > Subject: [THIN] Re: Hotfixes...
> > > >
> > > > I'd be interested in that. Can you ask them if they've
> > > documented that
> > > > somewhere as a formal recommdendation? Thanks.
> > > >
> > > > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > > On Behalf Of Schneider, Chad M
> > > > Sent: Wednesday, November 03, 2004 7:52 PM
> > > > To: thin@xxxxxxxxxxxxx
> > > > Subject: [THIN] Re: Hotfixes...
> > > >
> > > > I will have to talk with a Couple Citrix SE's, who just
> at iForum,
> > > > restated not to install a patch, unless a specific item you are
> > > > experiencing, is fixed with that patch.
> > > >
> > > > Thanks for the input.
> > > >
> > > > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > > On Behalf Of Jeff Durbin
> > > > Sent: Wednesday, November 03, 2004 9:43 PM
> > > > To: thin@xxxxxxxxxxxxx
> > > > Subject: [THIN] Re: Hotfixes...
> > > >
> > > > I work for the 2003 Citrix North American partner of the
> > > year and all
> > > > the Senior Consultants in the Citrix practice had this
> > discussion a
> > > > few weeks ago. We all agreed that our position is to fully patch
> > > > MetaFrame with the latest Citrix service pack and hotfixes.
> > > We don't
> > > > take this stance with Microsoft operating systems, however.
> > > >
> > > > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > > On Behalf Of Schneider, Chad M
> > > > Sent: Wednesday, November 03, 2004 6:52 AM
> > > > To: thin@xxxxxxxxxxxxx
> > > > Subject: [THIN] Re: Hotfixes...
> > > >
> > > > I also know, per Citrix, that unless you see an issue, that
> > > is noted
> > > > in a patch, to not apply the patch. Citrix SE's have made
> > > it clear to
> > > > not apply hotfixes, just because they are available.
> > > >
> > > > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > > On Behalf Of Jeff Durbin
> > > > Sent: Wednesday, November 03, 2004 8:48 AM
> > > > To: thin@xxxxxxxxxxxxx
> > > > Subject: [THIN] Re: Hotfixes...
> > > >
> > > > I'm a firm believer in proactive patching. Patches are
> issued to
> > > > correct flaws in the code, so I always prefer to have code
> > > that is as
> > > > bug free as possible, rather than wait to encounter the
> > problem and
> > > > find the fix. If you had had all the Citrix patches
> > applied to your
> > > > server(s), you wouldn't have seen the issue or had to
> > deal with the
> > > > problem at all.
> > > >
> > > > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx]
> > > > On Behalf Of Schneider, Chad M
> > > > Sent: Wednesday, November 03, 2004 6:09 AM
> > > > To: thin@xxxxxxxxxxxxx
> > > > Subject: [THIN] Hotfixes...
> > > >
> > > > Due to an apparent zone communication issue, I finally
> > > called Citrix
> > > > Tech support.
> > > > That was Thurs. night. I then called them back on Mon.
> morning.
> > > > They suggested, first thing, hotfixes 126, 119 and 082.
> > > How does the
> > > > group feel about these fixes? Any thoughts at all are
> > appreciated.
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