[THIN] Re: Hotfixes...

  • From: "Braebaum, Neil" <Neil.Braebaum@xxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 4 Nov 2004 15:07:17 -0000

As to which documentation - I'm not sure without looking. But then
having it written "authoritatively" in a document is not something I
need.

However, I've definitely read it from Citrix sources as well as
Microsoft.

As to the service pack thing, that is a different matter.

By the time a service pack has come along, all the included fixes are
*meant* to be ratified, and *meant* to not cause issues cumulatively, or
known problems.

Hotfixes by their very nature (I mean look at the word itself) are meant
to be specific fixes for specific problems, used in an interim basis,
before a ratified service pack comes along.

Security patches that might be critical updates from Windows update are
another matter - but it's quite rash to just apply hotfixes to stay
current - unless you definitely have a need for them.

Neil

> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx 
> [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeff Durbin
> Sent: 04 November 2004 14:57
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Hotfixes...
> 
> Which Citrix documentation? It seems odd that this would be a 
> recommendation, because hotfixes are eventually wrapped up in 
> a service pack which, at least in the case of Microsoft, is 
> universally recommended. 
> 
> > -----Original Message-----
> > From: thin-bounce@xxxxxxxxxxxxx
> > [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Braebaum, Neil
> > Sent: Thursday, November 04, 2004 3:09 AM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: Hotfixes...
> > 
> > I've seen this written in both Citrix's documentation, and
> > Microsoft's before now.
> > 
> > FWIW, it's always been considered "best practices".
> > 
> > Neil
> > 
> > > -----Original Message-----
> > > From: thin-bounce@xxxxxxxxxxxxx 
> [mailto:thin-bounce@xxxxxxxxxxxxx] 
> > > On Behalf Of Jeff Durbin
> > > Sent: 04 November 2004 03:59
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: Hotfixes...
> > > 
> > > I'd be interested in that. Can you ask them if they've
> > documented that
> > > somewhere as a formal recommdendation? Thanks.
> > > 
> > > From: thin-bounce@xxxxxxxxxxxxx 
> [mailto:thin-bounce@xxxxxxxxxxxxx] 
> > > On Behalf Of Schneider, Chad M
> > > Sent: Wednesday, November 03, 2004 7:52 PM
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: Hotfixes...
> > > 
> > > I will have to talk with a Couple Citrix SE's, who just at iForum,
> > > restated not to install a patch, unless a specific item you are 
> > > experiencing, is fixed with that patch.
> > > 
> > > Thanks for the input.
> > > 
> > > From: thin-bounce@xxxxxxxxxxxxx 
> [mailto:thin-bounce@xxxxxxxxxxxxx] 
> > > On Behalf Of Jeff Durbin
> > > Sent: Wednesday, November 03, 2004 9:43 PM
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: Hotfixes...
> > > 
> > > I work for the 2003 Citrix North American partner of the
> > year and all
> > > the Senior Consultants in the Citrix practice had this 
> discussion a
> > > few weeks ago. We all agreed that our position is to fully patch 
> > > MetaFrame with the latest Citrix service pack and hotfixes. 
> > We don't
> > > take this stance with Microsoft operating systems, however.
> > > 
> > > From: thin-bounce@xxxxxxxxxxxxx 
> [mailto:thin-bounce@xxxxxxxxxxxxx] 
> > > On Behalf Of Schneider, Chad M
> > > Sent: Wednesday, November 03, 2004 6:52 AM
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: Hotfixes...
> > > 
> > > I also know, per Citrix, that unless you see an issue, that
> > is noted
> > > in a patch, to not apply the patch.  Citrix SE's have made
> > it clear to
> > > not apply hotfixes, just because they are available.
> > > 
> > > From: thin-bounce@xxxxxxxxxxxxx 
> [mailto:thin-bounce@xxxxxxxxxxxxx] 
> > > On Behalf Of Jeff Durbin
> > > Sent: Wednesday, November 03, 2004 8:48 AM
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Re: Hotfixes...
> > > 
> > > I'm a firm believer in proactive patching. Patches are issued to
> > > correct flaws in the code, so I always prefer to have code 
> > that is as
> > > bug free as possible, rather than wait to encounter the 
> problem and
> > > find the fix. If you had had all the Citrix patches 
> applied to your 
> > > server(s), you wouldn't have seen the issue or had to 
> deal with the 
> > > problem at all.
> > > 
> > > From: thin-bounce@xxxxxxxxxxxxx 
> [mailto:thin-bounce@xxxxxxxxxxxxx] 
> > > On Behalf Of Schneider, Chad M
> > > Sent: Wednesday, November 03, 2004 6:09 AM
> > > To: thin@xxxxxxxxxxxxx
> > > Subject: [THIN] Hotfixes...
> > > 
> > > Due to an apparent zone communication issue, I finally
> > called Citrix
> > > Tech support.
> > > That was Thurs. night.  I then called them back on Mon. morning.
> > > They suggested, first thing, hotfixes 126, 119 and 082.  
> > How does the
> > > group feel about these fixes?  Any thoughts at all are 
> appreciated.

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