Did you install PS originally using a MST? I've found that MST's and citrix patches don't match. If you did, do a search on the orignal MST name and then delete the entry. Jeff Pitsch Microsoft MVP - Terminal Server Forums not enough? Get support from the experts at your business http://jeffpitschconsulting.com On 3/24/06, Matthew Shrewsbury <MShrewsbury@xxxxxxxxxxxxxxx> wrote: > > When I try to install hotfix PSE400W2KR01 I'm getting the below error > "installation ended prematurely because of an error". > > > > *Event ID 1023* > > Product: Citrix MetaFrame Presentation Server for Windows - Update > 'PSE400W2KR01' could not be installed. Error code 1603. Additional > information is available in the log file > M:\DOCUME~1\ADMINI~1.COS\LOCALS~1\Temp\MSI8911f.LOG. > > > > *MSI**8911f.LOG file shows the following near the bottom* > > Action start 8:50:14: CTX_CDF_MM_StopLogSession.D4E6CDE > 7_FAC1_458B_8935_048A9A1DB4A4. > > MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction. > > > > MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction. > > > > MSI (c) (EC:24) [08:50:14:804]: Note: 1: 2262 2: CustomAction 3: > -2147287038 > > MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction. > > > > MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction. > > > > MSI (c) (EC:24) [08:50:14:804]: Note: 1: 2262 2: CustomAction 3: > -2147287038 > > MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction. > > > > MSI (c) (EC:24) [08:50:14:804]: Transforming table CustomAction. > > > > çÍI (c) (EC:24) [08:50:14:804]: Note: 1: 2262 2: CustomAction 3: > -2147287038 > > MSI (c) (EC:24) [08:50:14:820]: Transforming table CustomAction. > > > > MSI (c) (EC:24) [08:50:14:820]: Transforming table CustomAction. > > > > MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: CustomAction 3: > -2147287038 > > MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary. > > > > MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary. > > > > MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: Binary 3: -2147287038 > > MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary. > > > > MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary. > > > > MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: Binary 3: -2147287038 > > MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary. > > > > MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary. > > > > MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: Binary 3: -2147287038 > > MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary. > > > > MSI (c) (EC:24) [08:50:14:820]: Transforming table Binary. > > > > MSI (c) (EC:24) [08:50:14:820]: Note: 1: 2262 2: Binary 3: -2147287038 > > MSI (c) (EC:B0) [08:50:14:820]: Invoking remote custom action. DLL: > M:\DOCUME~1\ADMINI~1.COS\LOCALS~1\Temp\MSI84.tmp, Entrypoint: CTX > _CDF_MM_StopLogSession > > Action ended 8:50:14: > CTX_CDF_MM_StopLogSession.D4E6CDE7_FAC1_458B_8935_048A9A1DB4A4. > Return value 1. > > Action ended 8:50:14: Fatal_Error. Return value 2. > > Action ended 8:50:14: INSTALL. Return value 3. > > MSI (c) (EC:CC) [08:50:14:929]: Destroying RemoteAPI object. > > MSI (c) (EC:8C) [08:50:14:929]: Custom Action Manager thread ending. > > === Logging stopped: 3/24/2006 8:50:14 === > > MSI (c) (EC:CC) [08:50:14:945]: Product: Citrix MetaFrame Presentation > Server for Windows - Update 'PSE400W2KR01' could not be installed. Error > code 1603. Additional information is available in the log file > M:\DOCUME~1\ADMINI~1.COS\LOCALS~1\Temp\MSI8911f.LOG. > > > > MSI (c) (EC:CC) [08:50:14:945]: Note: 1: 1729 > > MSI (c) (EC:CC) [08:50:14:945]: Product: Citrix MetaFrame Presentation > Server for Windows -- Configuration failed. > > > > åÍI (c) (EC:CC) [08:50:14:945]: Attempting to delete file > M:\DOCUME~1\ADMINI~1.COS\LOCALS~1\Temp\89120.msp > > MSI (c) (EC:CC) [08:50:14:945]: Unable to delete the file. LastError = 32 > > MSI (c) (EC:CC) [08:50:14:960]: Grabbed execution mutex. > > MSI (c) (EC:CC) [08:50:14:960]: Cleaning up uninstalled install packages, > if any exist > > MSI (c) (EC:CC) [08:50:14:960]: MainEngineThread is returning 1603 > > === Verbose logging stopped: 3/24/2006 8:50:14 === > > > > > > 1) I've reinstalled MSI installer version 3 on the problem server. > > 2) I've installed the same PSE400W2KR01 hotfix on another server in the > farm without issues. > > 3) I've restarted the server a number of times. > > > > What am I missingâwhy won't it install? > > *Matthew Shrewsbury, *MCSE+Internet MCSE 2000 CCA Server+ > > Network Manager > > >